Revenue Drop Alert, PrestaShop

Revenue Drop Alert for PrestaShop stores, tracked live in Vortex IQ Nerve Centre. What it counts, why it matters, and how to act on it.

Card class: Key Metrics * Category: Nerve Centre * Chart: alert_list

At a glance

Rolling SUM(total_paid_tax_incl) for paid-state orders today vs the same-weekday baseline - catches a broken checkout / disconnected gateway before the merchant notices.

What it measures	Rolling SUM(total_paid_tax_incl) for paid-state orders today vs the same-weekday baseline - catches a broken checkout / disconnected gateway before the merchant notices.
Format	percent
Time window	T
Alert trigger	today paid-state revenue drop >25% vs same weekday last 4w, driven by sentiment_key: revenue_trend
Alert band	trend-based - good when change >= 0%, bad when <= -5%
Roles	owner, finance, marketing
Data type	Real-time

Calculation

Rolling SUM(total_paid_tax_incl) for paid-state orders today vs the same-weekday baseline - catches a broken checkout / disconnected gateway before the merchant notices.

PrestaShop order classification uses the order-state machine: paid = current_state in (2 Payment accepted, 3 Processing, 4 Shipped, 5 Delivered, 9 Backorder paid, 11 Remote payment accepted); shipped/fulfilled = (4, 5); refunded = (7, 15); cancelled = (6); payment error = (8). Read live from the PrestaShop Webservice API and snapshotted nightly into the Nerve Centre KPI store.

Why it matters

Revenue Drop Alert is part of the PrestaShop executive pulse in Vortex IQ Nerve Centre. Vortex Mind investigates automatically when this card breaches its alert band, and Ask Viq can explain the movement in plain English with a citation back to this card.