OOS Bestseller Alert, PrestaShop

OOS Bestseller Alert for PrestaShop stores, tracked live in Vortex IQ Nerve Centre. What it counts, why it matters, and how to act on it.

Card class: Key Metrics * Category: Nerve Centre * Chart: alert_list

At a glance

stock_availables.quantity <= 0 for products in the top-20 by order_details.product_quantity over 30D - a direct revenue blocker.

What it measures	stock_availables.quantity <= 0 for products in the top-20 by order_details.product_quantity over 30D - a direct revenue blocker.
Format	number
Time window	RT
Alert trigger	any top-20 (by 30D units) SKU at quantity <= 0, driven by sentiment_key: out_of_stock_count
Alert band	lower is better - good at/below 0, bad at/above 5
Roles	owner, operations, marketing
Data type	Real-time

Calculation

stock_availables.quantity <= 0 for products in the top-20 by order_details.product_quantity over 30D - a direct revenue blocker.

PrestaShop order classification uses the order-state machine: paid = current_state in (2 Payment accepted, 3 Processing, 4 Shipped, 5 Delivered, 9 Backorder paid, 11 Remote payment accepted); shipped/fulfilled = (4, 5); refunded = (7, 15); cancelled = (6); payment error = (8). Read live from the PrestaShop Webservice API and snapshotted nightly into the Nerve Centre KPI store.

Why it matters

OOS Bestseller Alert is part of the PrestaShop executive pulse in Vortex IQ Nerve Centre. Vortex Mind investigates automatically when this card breaches its alert band, and Ask Viq can explain the movement in plain English with a citation back to this card.