At a glance
Days Since Last Payout is a simple cash-flow watchdog: how many days have passed since JD last settled money into your account. JD pays POP marketplace sellers on a settlement cycle, and a healthy store sees that clock reset regularly. When the counter climbs past the normal cycle, it is an early warning of a held settlement, an account-standing flag, a banking or compliance hold, or simply a cycle that has stalled. For finance it is the difference between assuming cash is on the way and discovering a freeze a week too late. It sits in the Economics family and reads best beside the pending-payouts, oldest-pending-payout, and net-revenue cards below.
Calculation
The date of the most recent settled JD payout subtracted from the current date, in whole days. The clock resets to zero each time a new payout settles. Pending or scheduled payouts that have not yet landed do not reset the counter, so the value reflects actual cash received, not promised cash. It is a real-time read, recomputed on every refresh.Worked example
A representative reading of Days Since Last Payout for a typical merchant on JD.com. Suppose your settlements normally land every 5 to 7 days, so the counter usually sits between 0 and 6. This week it reads 9 and the alert has tripped. Cross-referencing the pending-payouts card shows a sizeable balance accrued and ready, which rules out “no sales to settle” and points to a held or delayed settlement. The likely causes narrow to an account-standing flag, a bank-detail mismatch, or a compliance review. The action is to check JD Seller Centre’s settlement and account-health pages immediately, confirm bank details, and open a ticket if the hold is not self-explanatory, rather than waiting for the next cycle and losing another week. For deeper investigation, use Vortex Mind to correlate the payout gap with account-standing events; for natural-language exploration, ask Ask Viq “has my JD payout cycle slipped past its normal cadence”.Sibling cards merchants should reference together
Reconciling against the vendor’s own dashboard
Where to look in JD.com’s own dashboard: JD’s Seller Centre settlement and bill views list each payout with its settlement date. The most recent settled date there should match the reset point this card counts from. The account-health page is where a hold or standing flag would explain a stalled counter. Why the Vortex IQ value may legitimately differ:
Cross-connector reconciliation: read with the pending-payouts card to tell apart “nothing to settle” from “settlement is held”. For divergence investigations, use Vortex Mind.