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Metrics type: Key MetricsCategory: Marketplace

At a glance

Listings Drifting from BC is a cross-platform surface that catches SKUs where the live Fruugo listing has diverged from the BigCommerce source of truth on price, title, image, or stock. BigCommerce is where your catalogue is authored; Fruugo is where it sells across 40+ countries, with Feedonomics in between, so drift means the two no longer agree. Each drifted SKU risks oversell, mispricing, or buyer complaints in markets you cannot watch by hand. It alerts when more than 10 SKUs are out of sync, the configurable default.

Calculation

The card matches each Fruugo listing to its BigCommerce source SKU and compares the key fields - price, title, image, and stock - between the two. Any SKU where the live Fruugo value no longer matches the current BC record is counted as drifted, with the specific field and both values recorded. The comparison runs across the trailing 30 days so transient mid-feed states settle before a SKU is flagged.

Worked example

A representative reading of Listings Drifting from BC for a typical merchant on Fruugo. On 12 Mar 26 the table shows 14 drifted SKUs (illustrative), above the 10-SKU default. Nine show a price gap where a BC promotion ended but Fruugo still carries the old discounted price, three show stale stock counts after a manual BC adjustment never reached Feedonomics, and two show a title edit that did not propagate. The owner sees margin and oversell risk in one view. Vortex Mind investigates whether the drift clusters around a failed feed run or a manual BC change outside the feed, and Ask Viq answers “which drifted SKUs are underpriced versus BC” in plain English so the team re-syncs the highest-risk listings first.

Sibling cards merchants should reference together

Reconciling against Fruugo Merchant Portal

Where to look in Fruugo’s own dashboard: The Fruugo Merchant Portal shows the live Fruugo side of each listing - the price, title, image, and stock currently published per locale. The canonical comparison, though, is multi-source: this card reads the Fruugo listing against the BigCommerce source of truth and the Feedonomics feed that connects them, so the Portal alone cannot show drift on its own. Why the Vortex IQ value may legitimately differ: Cross-connector reconciliation: This is a multi-source check by design - Fruugo versus BC versus Feedonomics. Pair it with fru_xc_listed_but_oos_on_bc and fru_xc_feed_rejection_vs_listings to separate stock drift from feed faults, and let Vortex Mind pinpoint whether the divergence began in BC, in Feedonomics, or on Fruugo.

Known limitations / merchant FAQs

Q: How often does this card update? It re-evaluates after each twice-daily Fruugo import and as BigCommerce records change, comparing across a trailing 30-day window. Q: Why might the Fruugo Merchant Portal show a different picture? The Portal only shows the live Fruugo side. Drift is only visible when Fruugo is compared against the BigCommerce source and the Feedonomics feed, which the Portal does not surface. Q: How does this relate to the sibling cards? This card catches any field drift; fru_xc_listed_but_oos_on_bc isolates the stock case, fru_xc_price_parity compares price against rival marketplaces, and fru_revenue_at_risk quantifies the financial exposure. Q: Can I customise the alert threshold? Yes. The default fires above 10 drifted SKUs, but you can tune the count and choose which fields - price, title, image, stock - count as drift for your catalogue.

Tracked live in Vortex IQ Nerve Centre

Listings Drifting from BC is one of hundreds of KPI pulses Vortex IQ tracks across Fruugo and 70+ other ecommerce connectors. Nerve Centre runs the detection layer; Vortex Mind investigates the cause when something moves; Ask Viq lets you interrogate any number in plain English. Start for free or book a demo to see this metric running on your own data.