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Metrics type: Supporting MetricsCategory: Marketplace

At a glance

Days Since Last Payout counts how many days have passed since the most recent Etsy deposit landed in your bank account. Etsy pays out on a daily or weekly schedule that you set in your payment account, so this card is a simple, live clock against the cadence you expect. An Etsy seller cares because a payout that is overdue is one of the earliest signs of a cash-flow snag: a deposit reserve hold, a failed bank transfer, a bank-detail mismatch, or an open dispute pulling funds. Good looks like a count that stays inside your chosen cadence, resetting to zero each time a deposit clears. Bad looks like the count creeping past your expected schedule, which means money you have earned is not reaching you on time.

Calculation

The card takes the date of your most recent cleared Etsy deposit and measures the elapsed days to now, updating in real time. It resets to zero each time a new deposit lands. Because Etsy lets you choose a daily or weekly deposit schedule in your payment account, the meaning of the count depends on your setting: a value of two days is fine on a weekly schedule but worth a glance on a daily one. The alert fires when the count passes seven days, the outer edge of a normal weekly cadence.

Worked example

Illustrative numbers. A weaving shop is on a weekly Etsy payout schedule and normally sees the count reset every seven days. On 23 Jun 26 the card reads 9 days and trips the alert. The owner opens Etsy’s payment account and finds the last transfer was returned because a bank sort code had changed. They correct the bank details, Etsy retries the deposit, and the count resets to zero once it clears. Going forward they note the deposit reserve that Etsy can apply to newer shops. To check whether an open case was also holding funds, the owner uses Vortex Mind to trace what blocked the deposit, then asks Ask Viq, “why has my Etsy payout not arrived”, for a plain-English summary.

Sibling cards merchants should reference together

Reconciling against Etsy Shop Manager

Where to look in Etsy Shop Manager: Reconcile against Shop Manager > Finances > Payment account, which shows your available balance, your deposit schedule, and the date and status of each deposit sent to your bank. The most recent deposit date there is exactly what this card measures against. Why the Vortex IQ value may legitimately differ: Cross-connector reconciliation: If you reconcile Etsy deposits in an external accounting tool, use Vortex Mind to confirm the gap is an Etsy payout delay rather than a missing entry on the accounting side.

Known limitations / merchant FAQs

Q: The count is high but I am on a weekly schedule, is that wrong? Not necessarily. On a weekly schedule a count of several days is normal between deposits. The card becomes a concern only when the count exceeds your expected cadence, which is why the alert sits at seven days. Q: Why is my payout delayed even though I have sales? Common causes are a deposit reserve on newer shops, a bank-detail mismatch, an open dispute or case, or a returned transfer. The payment account and the dispute and pending-payout siblings help you narrow it down. Q: Why does my Etsy Shop Manager show a different number? The card measures from the date Etsy sent the deposit, while your bank statement reflects when funds cleared, which can be one to a few business days later. Time-zone boundaries can also shift the count by a day. Q: Can I customise the alert threshold? Yes. Alert thresholds are configurable per profile in the Alert Rules tab. If you are on a daily payout schedule, set the alert tighter than seven days, for example at two or three, so an overdue daily deposit is flagged promptly.

Tracked live in Vortex IQ Nerve Centre

Days Since Last Payout is one of hundreds of KPI pulses Vortex IQ tracks across Etsy and 70+ other ecommerce connectors. Nerve Centre runs the detection layer; Vortex Mind investigates the cause when something moves; Ask Viq lets you interrogate any number in plain English. Start for free or book a demo to see this metric running on your own data.