At a glance
Pending Shipment is the live count of paid Depop orders waiting to be dispatched. It is the most actionable fulfilment number in the shop: every order on this list is a clock running toward its dispatch deadline. A backlog that swells well past your normal level is the earliest sign that on-time shipping, ratings and disputes are all about to come under pressure.
Calculation
Pending Shipment is the live count of paid, undispatched orders from the Depop integration, compared against the trailing 30-day average to set the alert. Vortex IQ derives the baseline from your own order history so the threshold reflects your normal volume rather than a fixed number.Worked example
A representative reading of Pending Shipment for a typical reseller on Depop. The shop’s 30-day average backlog was about 8 orders. After a viral listing it jumped to 19 in a day, more than twice the baseline, tripping the alert. Vortex Mind confirmed the spike was demand, not a stuck queue, so the action was to block out packing time rather than investigate a fault. The seller cleared the backlog over two evenings and on-time shipping held above 94 percent. For a quick triage view, ask Ask Viq for pending orders sorted by closest dispatch deadline.Sibling cards merchants should reference together
Reconciling against Depop
Where to look in Depop’s own dashboard: Your unshipped orders are listed in the Selling or orders view of the Depop app. The Vortex IQ count should match the orders awaiting dispatch there; gaps are usually refresh timing or differences in how cancelled orders are treated. Why the Vortex IQ value may legitimately differ:
Cross-connector reconciliation: read backlog with orders per day and on-time rate to tell a demand spike from a capacity problem. For divergence investigations, use Vortex Mind.