Microsoft Teams on Vortex IQ

Monitor Microsoft Teams performance signals, run automated checks, and prepare approved work through Vortex IQ.

Monitor Microsoft Teams performance signals, run automated checks, and prepare approved work through Vortex IQ.

Connect or manage this source · How connecting works · Create a workflow

21

performance signals

3

automated checks

Build your own

automated fixes

37

proven workflows

4

API operations

Overview

What you can achieve

Capabilities are grouped around merchant outcomes, not API terminology.

Run operations

Monitor orders, fulfilment, delivery and settlement.

Grow revenue

Improve discovery, conversion, campaigns and repeat purchase.

Control risk and change

Keep tracking, access and change under governed control.

From connection to verified outcome

The controlled sequence every capability follows. Nothing changes a connected system without the approval step.

1. Connect

   Authorise the source. Scopes are shown before access is granted.

2. Monitor

   Watch the signals against your own baselines, not universal defaults.

3. Detect

   Run checks and gather evidence specific to your store.

4. Recommend

   Explain what happened, why it matters and the proposed action.

5. Approve

   You review scope, risk and reversibility before anything changes.

6. Execute

   Apply through governed connector operations.

7. Verify

   Confirm the intended result and keep the receipt.

No changes are made without the configured approval policy. Read-only operations do not modify the connected system; schedules, access scopes, API usage and data handling remain governed by Vortex IQ controls.

Monitor (21)

Monitor performance

21 performance signals. Open an outcome to see its signals and how each one alerts. Read-only operations do not modify the connected system.

Run operations (15 signals)

Signal	Alert behaviour	What it tracks
Active User Drop Alert	Alert band 0 / -30	Active-users change vs the prior 30d; fires when adoption drops sharply per the collab_active_users_trend band.
Active Users (30d)	Alert band 0 / -30	Distinct users from getTeamsUserActivityUserDetail(D90) whose Last Activity Date is within the last 30d. change_pct = avg daily active-users proxy cur
Avg Daily Messages (30d)	Watch only	30d total messages / number of days with any message activity in getTeamsUserActivityCounts(D90).
Avg Messages per Active User (30d)	Watch only	30d total messages (team + private) / distinct 30d active users.
Calls (30d)	Watch only	Sum of Calls from getTeamsUserActivityCounts(D90) over the last 30d.
Calls per Active User (30d)	Watch only	30d calls / distinct 30d active users.
Collaboration Health Score	Alert band 80 / 55	Composite 0-100: 100, minus 30 for active-users drop >30% vsP (15 for >15%), minus 25 for message volume drop >40% vsP (12 for >20%), minu
Daily Calls Trend	Watch only	Daily Calls buckets from getTeamsUserActivityCounts(D90) over the last 30d.
Daily Messages Trend	Watch only	Daily Team Chat + Private Chat Messages buckets from getTeamsUserActivityCounts(D90) over the last 30d.
Meetings (30d)	Watch only	Sum of Meetings from getTeamsUserActivityCounts(D90) over the last 30d.
Meetings per Active User (30d)	Watch only	30d meetings / distinct 30d active users.
Message Volume Drop Alert	Alert band 0 / -40	Message-volume change vs the prior 30d; fires when a team goes quiet per the collab_message_volume_trend band.
Private Chat Messages (30d)	Watch only	Sum of Private Chat Messages from getTeamsUserActivityCounts(D90) over the last 30d.
Team Chat Messages (30d)	Watch only	Sum of Team Chat Messages from getTeamsUserActivityCounts(D90) over the last 30d.
Total Messages (30d)	Alert band 0 / -40	Sum of Team Chat Messages + Private Chat Messages from getTeamsUserActivityCounts(D90) over the last 30d. change_pct = 30d messages vs the prior 30d.

Grow revenue (6 signals)

Signal	Alert behaviour	What it tracks
Active Users Change (vsP)	Alert band 0 / -30	Percentage change in avg daily active-users proxy current 30d vs prior 30d from getTeamsUserActivityUserCounts(D90).
Daily Active Users Trend	Watch only	Daily active-users proxy from getTeamsUserActivityUserCounts(D90): max across the four per-activity user counts (team chat, private chat, calls, meeti
Engagement Rate (30d)	Watch only	Distinct 30d active users / total (non-deleted) users from getTeamsUserActivityUserDetail(D90) x 100.
Inactive Users (30d)	Watch only	Total (non-deleted) users minus distinct 30d active users from getTeamsUserActivityUserDetail(D90).
Message Volume Change (vsP)	Alert band 0 / -40	Percentage change in 30d total messages vs the prior 30d from getTeamsUserActivityCounts(D90).
Peak Activity Day (30d)	Watch only	The single day with the highest Team Chat + Private Chat Messages in the last 30d; value is that day’s message total, detail names the date.

Audit (3)

Audit risks and opportunities

A fix status appears only where the action, inputs, approval, verification and recovery controls are mapped. Candidate remediations are never executable. Open a check for the detail.

Token invalid, expired or lacking the report scope the cards need

Severity high · Outcome Control risk and change · Fix status Report only

With invalid credentials the tool has stopped collecting entirely; every metric that depends on it is silently stale.

Vortex IQ detects and explains this; resolution is manual, with evidence and recommended steps.

Reference: COLLAB-AUTH-001

Active users dropped more than 30% vs the prior period

Severity medium · Outcome Grow revenue · Fix status Report only

Active users dropping by a third signals adoption failure or licence waste; both are worth catching within the billing cycle.

Vortex IQ detects and explains this; resolution is manual, with evidence and recommended steps.

Reference: COLLAB-USERS-001

Message volume dropped more than 40% vs the prior period (team going quiet)

Severity medium · Outcome Grow revenue · Fix status Report only

Message volume collapsing usually means the team moved channels or an integration broke; either way the record of work is going dark.

Vortex IQ detects and explains this; resolution is manual, with evidence and recommended steps.

Reference: COLLAB-MSG-001

Build your own automated fixes

Turn any finding into an automated fix with a Vortex IQ workflow: over 13,000 read and write operations across more than 200 connectors are available as building blocks, with approval, verification and rollback on every change.

Automate

Automate approved work

Vortex IQ is integrated with 3 read and 1 write operations across oauth2tokens, report getteamsuseractivitycounts, report getteamsuseractivityusercounts, report getteamsuseractivityuserdetails on Microsoft Teams. Combine them with anything from the over 13,000 operations across more than 200 connectors to automate the work in your own words.

Changes follow your configured approval policy: the target, proposed change, affected records, risk, reversibility and verification plan are shown before execution.

Create a workflow

Proven workflow templates (37)

Best-seller Availability Guard

For E-commerce manager · Ready to deploy

watches hero SKUs and recommends substitutions, replenishment escalation or merchandising changes.

Tested alongside: BigCommerce, Shopify, StagingPro

Runs on a schedule or trigger. Any step that changes data pauses for approval, and results deliver to the configured destination with a run receipt.

Budget Pacing Guard

For Performance marketing manager · Ready to deploy

forecasts over/underspend against plan and stages bounded reallocations for approval.

Tested alongside: Amazon Ads, BigCommerce, Shopify

Runs on a schedule or trigger. Any step that changes data pauses for approval, and results deliver to the configured destination with a run receipt.

Campaign Readiness Gate

For E-commerce manager · Ready to deploy

checks landing pages, products, inventory, tracking and links before launch; blocks “ready” if critical checks fail.

Tested alongside: BigCommerce, Shopify, StagingPro

Runs on a schedule or trigger. Any step that changes data pauses for approval, and results deliver to the configured destination with a run receipt.

Checkout Journey Sentinel

For E-commerce manager · Ready to deploy

scheduled storefront journey checks with screenshot/evidence and urgent escalation.

Tested alongside: BigCommerce, Shopify, StagingPro

Runs on a schedule or trigger. Any step that changes data pauses for approval, and results deliver to the configured destination with a run receipt.

Creative Fatigue Watch

For Performance marketing manager · Ready to deploy

detects declining response by creative/audience and opens a replacement brief.

Tested alongside: Amazon Ads, BigCommerce, Shopify

Runs on a schedule or trigger. Any step that changes data pauses for approval, and results deliver to the configured destination with a run receipt.

Daily Store Pulse

For E-commerce manager · Ready to deploy

morning revenue, conversion, AOV, stock and incident briefing with only material changes.

Tested alongside: BigCommerce, Shopify, StagingPro

Runs on a schedule or trigger. Any step that changes data pauses for approval, and results deliver to the configured destination with a run receipt.

Multi-store Divergence Watch

For E-commerce manager · Ready to deploy

compares stores/regions and flags unexplained differences in price, availability, content or performance.

Tested alongside: BigCommerce, Shopify, StagingPro

Runs on a schedule or trigger. Any step that changes data pauses for approval, and results deliver to the configured destination with a run receipt.

New Product Launch Checklist

For E-commerce manager · Ready to deploy

verifies content, media, inventory, category, SEO and analytics before publish approval.

Tested alongside: BigCommerce, Shopify, StagingPro

Runs on a schedule or trigger. Any step that changes data pauses for approval, and results deliver to the configured destination with a run receipt.

Promotion Activation QA

For Performance marketing manager · Ready to deploy

verifies ads, dates, URLs, tracking, inventory and storefront offer before spend begins.

Tested alongside: Amazon Ads, BigCommerce, Shopify

Runs on a schedule or trigger. Any step that changes data pauses for approval, and results deliver to the configured destination with a run receipt.

Promotion QA and Rollback Pack

For E-commerce manager · Ready to deploy

validates price, dates, eligibility and merchandising, then prepares reversible fixes.

Tested alongside: BigCommerce, Shopify, StagingPro

Runs on a schedule or trigger. Any step that changes data pauses for approval, and results deliver to the configured destination with a run receipt.

Search Query Waste Miner

For Performance marketing manager · Ready to deploy

clusters irrelevant or expensive queries and drafts negative-keyword actions.

Tested alongside: Amazon Ads, BigCommerce, Shopify

Runs on a schedule or trigger. Any step that changes data pauses for approval, and results deliver to the configured destination with a run receipt.

Wasted Spend Watch

For Performance marketing manager · Ready to deploy

alerts on spend with no meaningful outcomes and recommends pause, budget or targeting review.

Tested alongside: Amazon Ads, BigCommerce, Shopify

Runs on a schedule or trigger. Any step that changes data pauses for approval, and results deliver to the configured destination with a run receipt.

Auto-apply Guardrail Approval

For Security manager · Ready to deploy

requires security sign-off when an automation gains broader write authority.

Tested alongside: Cloudflare, GitHub, StagingPro, Jira Cloud

Runs on a schedule or trigger. Any step that changes data pauses for approval, and results deliver to the configured destination with a run receipt.

Blocked Work Escalator

For Engineering manager · Ready to deploy

detects ageing PRs/tickets and identifies the missing decision or dependency.

Tested alongside: GitHub, Jira Cloud, Cloudflare, StagingPro

Runs on a schedule or trigger. Any step that changes data pauses for approval, and results deliver to the configured destination with a run receipt.

Catalogue Integrity Night Watch

For E-commerce operations manager · Ready to deploy

checks SKU identity, variants, price, availability and orphan records across systems.

Tested alongside: BigCommerce, Shopify, StagingPro, Jira Cloud

Runs on a schedule or trigger. Any step that changes data pauses for approval, and results deliver to the configured destination with a run receipt.

Change Failure Rate Watch

For Engineering manager · Ready to deploy

tracks failed deploys and highlights teams/services with worsening patterns.

Tested alongside: GitHub, Jira Cloud, Cloudflare, StagingPro

Runs on a schedule or trigger. Any step that changes data pauses for approval, and results deliver to the configured destination with a run receipt.

Cloud Exposure Watch

For Security manager · Ready to deploy

detects risky DNS, firewall, storage or edge configuration changes.

Tested alongside: Cloudflare, GitHub, StagingPro, Jira Cloud

Runs on a schedule or trigger. Any step that changes data pauses for approval, and results deliver to the configured destination with a run receipt.

Connector Access Review

For Security manager · Ready to deploy

inventories credentials, scopes, owners, use and age; routes unnecessary access for revocation.

Tested alongside: Cloudflare, GitHub, StagingPro, Jira Cloud

Runs on a schedule or trigger. Any step that changes data pauses for approval, and results deliver to the configured destination with a run receipt.

Engineering Dependency Watch

For Engineering manager · Ready to deploy

tracks vulnerable, unsupported or risky platform dependencies.

Tested alongside: GitHub, Jira Cloud, Cloudflare, StagingPro

Runs on a schedule or trigger. Any step that changes data pauses for approval, and results deliver to the configured destination with a run receipt.

Executive Technology Pack

For Engineering manager · Ready to deploy

translates technical risk and delivery evidence into commercial impact.

Tested alongside: GitHub, Jira Cloud, Cloudflare, StagingPro

Runs on a schedule or trigger. Any step that changes data pauses for approval, and results deliver to the configured destination with a run receipt.

Fulfilment SLA Breach Watch

For E-commerce operations manager · Ready to deploy

predicts and escalates orders likely to miss dispatch or delivery promises.

Tested alongside: BigCommerce, Shopify, StagingPro, Jira Cloud

Runs on a schedule or trigger. Any step that changes data pauses for approval, and results deliver to the configured destination with a run receipt.

Incident Containment Pack

For Security manager · Ready to deploy

prepares reversible, scoped containment actions for human approval.

Tested alongside: Cloudflare, GitHub, StagingPro, Jira Cloud

Runs on a schedule or trigger. Any step that changes data pauses for approval, and results deliver to the configured destination with a run receipt.

Incident Learning Loop

For Engineering manager · Ready to deploy

creates the timeline, contributing factors, actions and follow-up ownership.

Tested alongside: GitHub, Jira Cloud, Cloudflare, StagingPro

Runs on a schedule or trigger. Any step that changes data pauses for approval, and results deliver to the configured destination with a run receipt.

Monthly Security Evidence Pack

For Security manager · Ready to deploy

retains what changed, who approved it, results and rollback availability.

Tested alongside: Cloudflare, GitHub, StagingPro, Jira Cloud

Runs on a schedule or trigger. Any step that changes data pauses for approval, and results deliver to the configured destination with a run receipt.

Operations Morning Handover

For E-commerce operations manager · Ready to deploy

summarises overnight exceptions, actions taken, unresolved risk and accountable owners.

Tested alongside: BigCommerce, Shopify, StagingPro, Jira Cloud

Runs on a schedule or trigger. Any step that changes data pauses for approval, and results deliver to the configured destination with a run receipt.

Order Exception Command Centre

For E-commerce operations manager · Ready to deploy

detects stuck, failed or unusual orders and routes them with age and value-based urgency.

Tested alongside: BigCommerce, Shopify, StagingPro, Jira Cloud

Runs on a schedule or trigger. Any step that changes data pauses for approval, and results deliver to the configured destination with a run receipt.

Order Issue Triage

For Customer service manager · Ready to deploy

enriches tickets with order, payment and fulfilment context and assigns the right queue.

Tested alongside: HubSpot, BigCommerce, Shopify, Jira Cloud

Runs on a schedule or trigger. Any step that changes data pauses for approval, and results deliver to the configured destination with a run receipt.

Peak Freeze Controller

For E-commerce operations manager · Ready to deploy

pauses writes during trading freezes while continuing all monitoring and alerts.

Tested alongside: BigCommerce, Shopify, StagingPro, Jira Cloud

Runs on a schedule or trigger. Any step that changes data pauses for approval, and results deliver to the configured destination with a run receipt.

Privilege Drift Monitor

For Security manager · Ready to deploy

alerts when repository, cloud or connector permissions exceed policy.

Tested alongside: Cloudflare, GitHub, StagingPro, Jira Cloud

Runs on a schedule or trigger. Any step that changes data pauses for approval, and results deliver to the configured destination with a run receipt.

Proactive Delay List

For Customer service manager · Ready to deploy

prepares, but does not send, customer communications for affected orders.

Tested alongside: HubSpot, BigCommerce, Shopify, Jira Cloud

Runs on a schedule or trigger. Any step that changes data pauses for approval, and results deliver to the configured destination with a run receipt.

Release Risk Gate

For Engineering manager · Ready to deploy

scores change size, test evidence, service health and rollback readiness before approval.

Tested alongside: GitHub, Jira Cloud, Cloudflare, StagingPro

Runs on a schedule or trigger. Any step that changes data pauses for approval, and results deliver to the configured destination with a run receipt.

Returns Anomaly Monitor

For E-commerce operations manager · Ready to deploy

surfaces spikes by SKU, supplier, reason or cohort and assigns investigation.

Tested alongside: BigCommerce, Shopify, StagingPro, Jira Cloud

Runs on a schedule or trigger. Any step that changes data pauses for approval, and results deliver to the configured destination with a run receipt.

Rollback Audit

For Engineering manager · Ready to deploy

verifies that rollbacks completed and downstream state returned to expected values.

Tested alongside: GitHub, Jira Cloud, Cloudflare, StagingPro

Runs on a schedule or trigger. Any step that changes data pauses for approval, and results deliver to the configured destination with a run receipt.

Suspicious Change Correlator

For Security manager · Ready to deploy

links identity, code, infrastructure and automation audit events.

Tested alongside: Cloudflare, GitHub, StagingPro, Jira Cloud

Runs on a schedule or trigger. Any step that changes data pauses for approval, and results deliver to the configured destination with a run receipt.

Third-party Integration Risk Review

For Security manager · Ready to deploy

assesses new connectors before activation and on material permission change.

Tested alongside: Cloudflare, GitHub, StagingPro, Jira Cloud

Runs on a schedule or trigger. Any step that changes data pauses for approval, and results deliver to the configured destination with a run receipt.

Vulnerability Remediation Queue

For Security manager · Ready to deploy

ranks findings by exploitability, exposure and affected revenue paths.

Tested alongside: Cloudflare, GitHub, StagingPro, Jira Cloud

Runs on a schedule or trigger. Any step that changes data pauses for approval, and results deliver to the configured destination with a run receipt.

Weekly Delivery and Reliability Brief

For Engineering manager · Ready to deploy

combines throughput, failed changes, incidents, rollbacks and ageing work.

Tested alongside: GitHub, Jira Cloud, Cloudflare, StagingPro

Runs on a schedule or trigger. Any step that changes data pauses for approval, and results deliver to the configured destination with a run receipt.

Browse the operations you can build with

Resource	Read operations	Write operations
oauth2tokens	0	1
report getteamsuseractivitycounts	1	0
report getteamsuseractivityusercounts	1	0
report getteamsuseractivityuserdetails	1	0

Signed-in users see the full catalogue in the workflow builder, filtered to the sources they have connected.

23 further designed workflows are in validation and become activatable only once proven against a live account. Prototypes are never presented as ready.