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- Overview
- Monitor (32)
- Audit (6)
- Automate
What you can achieve
Capabilities are grouped around merchant outcomes, not API terminology.Protect revenue
Control risk and change
Run operations
Grow revenue
From connection to verified outcome
The controlled sequence every capability follows. Nothing changes a connected system without the approval step.Connect
Monitor
Detect
Recommend
Approve
Execute
Verify
Monitor performance
32 performance signals. Open an outcome to see its signals and how each one alerts. Read-only operations do not modify the connected system.Run operations (29 signals)
Run operations (29 signals)
| Signal | Alert behaviour | What it tracks |
|---|---|---|
| API Rate-Limit Headroom | Merchant rule | If we approach the limit, finding-creation slows or fails , surfaces here before it bites. |
| Active Sprint Progress | Alert band 80 / 50 | Per-board active-sprint burn , uses /agile/1.0/board//sprint, not the archetype’s metric-driven gauge. |
| Avg Cycle Time (days) | Alert band 3 / 7 | Description pending editorial review; the signal is live. |
| Avg Lead Time (days) | Merchant rule | Description pending editorial review; the signal is live. |
| Avg Time-to-Fix (days) | Merchant rule | Description pending editorial review; the signal is live. |
| Backlog by Priority | Merchant rule | Backlog by Priority. |
| Backlog by Status | Watch only | Backlog by Status. |
| Blocked Tickets | Alert band 3 / 8 | Issues flagged blocked / impeded , the operational queue’s stuck list. |
| Critical Findings Without a Jira Ticket | Merchant rule | Critical / high audit findings older than 7 days with no Jira ticket , coverage gap. The auto-dispatch missed these or the merchant disabled it; eithe |
| Cycle Time by Priority | Merchant rule | Cycle Time by Priority. |
| Finding Resolution Rate (90d) | Alert band 75 / 50 | What share of audit findings actually got fixed via the Jira pipeline. <50% means we’re filing faster than the team drains. |
| Finding-to-Ticket Dispatch Lag | Merchant rule | How fast we get findings into Jira after detection. Slow dispatch = cold leads by the time the ops team sees them. |
| In Progress | Watch only | Description pending editorial review; the signal is live. |
| Oldest Open (days) | Merchant rule | Description pending editorial review; the signal is live. |
| Open Tickets | Merchant rule | Total open issues across the default project , top-of-funnel backlog volume. |
| Overloaded Assignees (>10 open) | Alert band 0 / 1 | People with >10 open tickets , capacity bottleneck candidates. |
| Rate-Limit Exhausted | Merchant rule | Atlassian is throttling us , finding dispatch will stall. Back off bulk-create and warn the merchant. |
| Scope Added Mid-Sprint | Merchant rule | Description pending editorial review; the signal is live. |
| Sprint Progress | Merchant rule | Description pending editorial review; the signal is live. |
| Sprint Velocity (avg) | Merchant rule | Sprint Velocity (avg) over time. |
| Throughput Trend | Watch only | Description pending editorial review; the signal is live. |
| Tickets Resolved (7d) | Merchant rule | Description pending editorial review; the signal is live. |
| Tickets by Assignee | Merchant rule | Tickets by Assignee. |
| Unassigned Critical Tickets | Merchant rule | High-priority work nobody owns , escalate or auto-assign before SLA breach. |
| Unassigned Tickets | Alert band 5 / 20 | Description pending editorial review; the signal is live. |
| Velocity (Last 5 Sprints) | Watch only | Velocity (Last 5 Sprints), compared across items. |
| VortexIQ Findings In Progress | Watch only | Description pending editorial review; the signal is live. |
| VortexIQ Findings Open | Merchant rule | Tickets we filed from audit findings that haven’t been resolved yet , the live backlog of things VortexIQ surfaced. |
| VortexIQ Findings Resolved | Watch only | Description pending editorial review; the signal is live. |
Protect revenue (2 signals)
Protect revenue (2 signals)
| Signal | Alert behaviour | What it tracks |
|---|---|---|
| Abandoned Findings (>14d no movement) | Alert band 5 / 15 | Findings sat in the backlog with no status change for two weeks , these are the ones losing money silently. |
| Abandoned-Findings Burst | Alert band 5 / 15 | Sudden spike in findings hitting the 14d abandonment threshold , capacity issue or process breakdown. |
Control risk and change (1 signals)
Control risk and change (1 signals)
| Signal | Alert behaviour | What it tracks |
|---|---|---|
| Atlassian Token Expiry Imminent | Merchant rule | If the API token expires we silently stop creating tickets , every audit finding goes into the void. Surface 7 days early. |
Audit risks and opportunities
A fix status appears only where the action, inputs, approval, verification and recovery controls are mapped. Candidate remediations are never executable. Open a check for the detail.API token / credential expired or about to expire
API token / credential expired or about to expire
PM-AUTH-001VortexIQ finding resolution rate below 50%
VortexIQ finding resolution rate below 50%
PM-RESOLUTION-001VortexIQ-created findings abandoned (>14d no status change)
VortexIQ-created findings abandoned (>14d no status change)
PM-ABANDONED-001Assignee overloaded (>10 open tickets)
Assignee overloaded (>10 open tickets)
PM-CAPACITY-001Backlog blocked-tickets count growing
Backlog blocked-tickets count growing
PM-BACKLOG-001Cycle time degrading > 25% week-over-week
Cycle time degrading > 25% week-over-week
PM-CYCLE-001Build your own automated fixes
Turn any finding into an automated fix with a Vortex IQ workflow: over 13,000 read and write operations across more than 200 connectors are available as building blocks, with approval, verification and rollback on every change.Automate approved work
Vortex IQ is integrated with 283 read and 346 write operations across issuepropertys, issues, issuecomments, issueremotelinks, issueworklogs, roles on Jira. Combine them with anything from the over 13,000 operations across more than 200 connectors to automate the work in your own words.Changes follow your configured approval policy: the target, proposed change, affected records, risk, reversibility and verification plan are shown before execution.Create a workflowProven workflow templates (43)
API Contract Drift Watch
API Contract Drift Watch
Actionable Incident Triage
Actionable Incident Triage
Connector Auth Failure Triage
Connector Auth Failure Triage
Dependency Risk Queue
Dependency Risk Queue
Failed Job Replay Assistant
Failed Job Replay Assistant
Flaky Test Investigator
Flaky Test Investigator
PR Risk Summary
PR Risk Summary
Performance Regression Bisect
Performance Regression Bisect
Safe Fix Branch
Safe Fix Branch
Technical SEO Ticket Builder
Technical SEO Ticket Builder
Auto-apply Guardrail Approval
Auto-apply Guardrail Approval
Blocked Work Escalator
Blocked Work Escalator
Catalogue Integrity Night Watch
Catalogue Integrity Night Watch
Change Failure Rate Watch
Change Failure Rate Watch
Cloud Exposure Watch
Cloud Exposure Watch
Connector Access Review
Connector Access Review
Engineering Dependency Watch
Engineering Dependency Watch
Executive Technology Pack
Executive Technology Pack
Fulfilment SLA Breach Watch
Fulfilment SLA Breach Watch
Incident Containment Pack
Incident Containment Pack
Incident Learning Loop
Incident Learning Loop
Monthly Security Evidence Pack
Monthly Security Evidence Pack
Operations Morning Handover
Operations Morning Handover
Order Exception Command Centre
Order Exception Command Centre
Order Issue Triage
Order Issue Triage
Peak Freeze Controller
Peak Freeze Controller
Privilege Drift Monitor
Privilege Drift Monitor
Proactive Delay List
Proactive Delay List
Release Risk Gate
Release Risk Gate
Returns Anomaly Monitor
Returns Anomaly Monitor
Rollback Audit
Rollback Audit
Suspicious Change Correlator
Suspicious Change Correlator
Third-party Integration Risk Review
Third-party Integration Risk Review
Vulnerability Remediation Queue
Vulnerability Remediation Queue
Weekly Delivery and Reliability Brief
Weekly Delivery and Reliability Brief
Accessibility Regression Sweep
Accessibility Regression Sweep
Broken Experience Prioritiser
Broken Experience Prioritiser
Conversion Journey Sentinel
Conversion Journey Sentinel
Core Web Performance Guard
Core Web Performance Guard
Post-release Regression Watch
Post-release Regression Watch
Release Readiness Gate
Release Readiness Gate
Rollback Recommendation Pack
Rollback Recommendation Pack
Third-party Script Risk Watch
Third-party Script Risk Watch
Browse the operations you can build with
Browse the operations you can build with
| Resource | Read operations | Write operations |
|---|---|---|
| issuepropertys | 2 | 5 |
| issues | 1 | 5 |
| issuecomments | 2 | 4 |
| issueremotelinks | 2 | 4 |
| issueworklogs | 2 | 4 |
| roles | 2 | 4 |
| status | 3 | 3 |
| components | 2 | 3 |