Depop on Vortex IQ

Monitor Depop listings, account health and orders, and catch suppressions and sync problems before they cost sales.

Monitor Depop listings, account health and orders, and catch suppressions and sync problems before they cost sales.

Connect or manage this source · How connecting works · Create a workflow

34

performance signals

5

automated checks

0

prepared fixes

0

proven workflows

4

API operations

Overview

What you can achieve

Capabilities are grouped around merchant outcomes, not API terminology.

Catalogue quality

Identify missing, inconsistent or outdated product data.

Grow revenue

Improve discovery, conversion, campaigns and repeat purchase.

Run operations

Monitor orders, fulfilment, delivery and settlement.

Protect revenue

Find failures, leaks and risks before they cost sales.

From connection to verified outcome

The controlled sequence every capability follows. Nothing changes a connected system without the approval step.

1. Connect

   Authorise the source. Scopes are shown before access is granted.

2. Monitor

   Watch the signals against your own baselines, not universal defaults.

3. Detect

   Run checks and gather evidence specific to your store.

4. Recommend

   Explain what happened, why it matters and the proposed action.

5. Approve

   You review scope, risk and reversibility before anything changes.

6. Execute

   Apply through governed connector operations.

7. Verify

   Confirm the intended result and keep the receipt.

No changes are made without the configured approval policy. Read-only operations do not modify the connected system; schedules, access scopes, API usage and data handling remain governed by Vortex IQ controls.

Monitor (34)

Monitor performance

34 performance signals. Open an outcome to see its signals and how each one alerts. Read-only operations do not modify the connected system.

Grow revenue (12 signals)

Signal	Alert behaviour	What it tracks
Average Sale Price	Alert band 0 / -5	Description pending editorial review; the signal is live.
Depop Fee % of Revenue	Alert band 12 / 18	Description pending editorial review; the signal is live.
Depop Shop Health Score	Merchant rule	Composite: save-rate x follower-growth x listing-recency x rating-average.
Follower Count	Merchant rule	Depop algo favours follower-active sellers. Net-negative growth = systematic visibility loss.
Listings with <5 Hashtags	Alert band 10 / 25	Depop discovery is hashtag-driven , listings with fewer than 5 hashtags miss most search surfaces.
Net Revenue (after Depop fees)	Alert band 0 / -5	Net of Depop’s 10% selling fee + 4.3%+£0.30 payment processing.
Orders	Watch only	Description pending editorial review; the signal is live.
Revenue Over Time	Alert band 0 / -5	Description pending editorial review; the signal is live.
Save Rate (per 1000 views)	Merchant rule	Depop’s primary engagement signal. Below 2/1000 = photo or tag misalignment with target aesthetic.
Stale Listings (>30d no update)	Merchant rule	Depop recency boost is short , relist or refresh to recover search visibility.
Top Listings by Revenue	Watch only	Top Listings by Revenue.
Total Revenue	Alert band 0 / -5	Description pending editorial review; the signal is live.

Run operations (12 signals)

Signal	Alert behaviour	What it tracks
AOV by Country	Watch only	AOV by Country.
Average Rating	Alert band 95 / 85	Description pending editorial review; the signal is live.
Buyer Messages Unread	Watch only	Buyer Messages Unread as exposed by the Depop integration. The metric is computed from the latest available data and refreshed on the standard data re
Days Since Last Payout	Alert band 7 / 21	Description pending editorial review; the signal is live.
Late Shipments	Merchant rule	Alerts for Late Shipments.
Marketplace Fees Paid	Watch only	Marketplace Fees Paid as exposed by the Depop integration. The metric is computed from the latest available data and refreshed on the standard data re
On-Time Shipping Rate	Merchant rule	Description pending editorial review; the signal is live.
Orders / Day	Watch only	Orders / Day over time.
Orders by Country	Watch only	Description pending editorial review; the signal is live.
Pending Payouts	Watch only	Pending Payouts as exposed by the Depop integration. The metric is computed from the latest available data and refreshed on the standard data refresh
Pending Shipment	Alert band 10 / 50	Description pending editorial review; the signal is live.
Save-Rate / Follower / Rating Threshold Crossed	Alert band 95 / 85	Alerts for Save-Rate / Follower / Rating Threshold Crossed.

Protect revenue (6 signals)

Signal	Alert behaviour	What it tracks
Active Depop Listings for Sold-Elsewhere Items	Alert band 0 / 5	Description pending editorial review; the signal is live.
Dispute / Refund Rate	Alert band 5 / 15	Description pending editorial review; the signal is live.
Listings Drifting from BC	Alert band 5 / 50	Listings Drifting from BC, broken down by row.
Listings Failing Feedonomics Validation	Alert band 2 / 5	Description pending editorial review; the signal is live.
Revenue at Risk	Merchant rule	Description pending editorial review; the signal is live.
Same Item Priced Differently vs Mercari / Vinted	Merchant rule	Same Item Priced Differently vs Mercari / Vinted, broken down by row.

Catalogue quality (4 signals)

Signal	Alert behaviour	What it tracks
Active Listings	Merchant rule	Description pending editorial review; the signal is live.
Depop Removed Listings (24h)	Alert band 5 / 50	Alerts for Depop Removed Listings (24h).
Listings with <3 Photos	Alert band 10 / 25	Photo aesthetics drive save-rate. Single-photo listings convert poorly.
Total Listings	Watch only	Description pending editorial review; the signal is live.

Audit (5)

Audit risks and opportunities

A fix status appears only where the action, inputs, approval, verification and recovery controls are mapped. Candidate remediations are never executable. Open a check for the detail.

Listings missing required attributes (varies per marketplace)

Severity high · Outcome Grow revenue · Fix status Candidate remediation

A listing missing a required attribute is commonly suppressed, down-ranked in marketplace search, or blocked from certain placements entirely, so it can be losing sales without showing any error the seller would notice on the listing itself.

A likely corrective operation exists, but its mapping and recovery are not yet complete, so execution is not offered. Evidence and recommended manual steps are provided.

Reference: MARKETPLACE-LISTING-001

Seller feedback score dropped > 3pp in 30 days

Severity high · Outcome Grow revenue · Fix status Report only

Seller feedback score is one of the strongest signals marketplace search ranking and buy-box eligibility use, so a drop this size can cost visibility on every listing, not just the ones that triggered the negative feedback.

Vortex IQ detects and explains this; resolution is manual, with evidence and recommended steps.

Reference: MARKETPLACE-FEEDBACK-001

Marketplace fee % drifted > 2pp vs last quarter

Severity medium · Outcome Grow revenue · Fix status Report only

The share of revenue this marketplace takes as fees has shifted by more than 2 percentage points from last quarter. On thin-margin products, a shift this size can move a listing from profitable to break-even without anything on the store side changing at all.

Vortex IQ detects and explains this; resolution is manual, with evidence and recommended steps.

Reference: MARKETPLACE-FEE-001

Payout overdue > 7 days vs marketplace's typical schedule

Severity medium · Outcome Run operations · Fix status Report only

A payout is running more than 7 days behind this marketplace’s usual schedule. That is cash the store has already earned sitting outside its bank account, which matters directly to cash flow regardless of how the underlying sales are performing.

Vortex IQ detects and explains this; resolution is manual, with evidence and recommended steps.

Reference: MARKETPLACE-PAYOUT-001

Return rate spiked > 50% vs 90-day average

Severity medium · Outcome Grow revenue · Fix status Report only

Returns on this marketplace jumped more than 50% above the recent average. Beyond the direct cost of the returned goods and return shipping, a spike this size often also damages the seller-performance metrics the marketplace uses for search ranking and account health.

Vortex IQ detects and explains this; resolution is manual, with evidence and recommended steps.

Reference: MARKETPLACE-RETURN-001

Build your own automated fixes

Turn any finding into an automated fix with a Vortex IQ workflow: over 13,000 read and write operations across more than 200 connectors are available as building blocks, with approval, verification and rollback on every change.

Automate

Automate approved work

Vortex IQ is integrated with 3 read and 1 write operations across oauthtokens, orders, shops, shopproducts on Depop. Combine them with anything from the over 13,000 operations across more than 200 connectors to automate the work in your own words.

Changes follow your configured approval policy: the target, proposed change, affected records, risk, reversibility and verification plan are shown before execution.

Create a workflow

Ready to build your first Depop workflow

Pick a trigger, add the operations above as steps, and every step that changes data pauses for your approval. Monitoring and audits are live now and can start any workflow you build.

Browse the operations you can build with

Resource	Read operations	Write operations
oauthtokens	0	1
orders	1	0
shops	1	0
shopproducts	1	0

Signed-in users see the full catalogue in the workflow builder, filtered to the sources they have connected.