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Metrics type: Supporting MetricsCategory: Ecommerce Platform
What proportion of supplier invoices you paid on time, the discipline metric behind supply continuity and early-payment discounts.

At a glance

The percentage of vendor invoices paid on or before their due date over the window. It measures payment discipline rather than balance, so a business can carry healthy AP and still score well, or carry low AP and score badly if it pays everything late. Below 90% the risk profile shifts: late fees accrue, early-payment discounts are missed, and suppliers start tightening terms or prioritising other buyers, which threatens supply continuity.

Calculation

Calculated automatically from your Microsoft Dynamics 365 data. See the At a glance summary above for what the metric tracks and the worked example below for a typical reading.

Worked example

A UK beauty brand on Business Central, single company, snapshot 14 Apr 26. Over the trailing 30 days, 240 vendor invoices fell due. Finance runs a weekly payment batch. Four things to notice:
  1. 85.0% is below the alert threshold of <90%. The card fires. The team is missing roughly one invoice in seven, which is enough to erode supplier goodwill over a quarter.
  2. Most lateness is mild. 26 of the 36 late invoices were only 1-7 days over. That points to batch-timing, not a cash shortage: a payment run scheduled a few days earlier would lift the rate above 90% with no extra cash outlay.
  3. The count is unweighted. A late £50 stationery invoice hurts the rate exactly as much as a late £40,000 freight invoice. To see where the money is, read AP Aging alongside.
  4. vsP gives the trend. If last period was 92%, the drop to 85% is the alert-worthy event. A stable 85% is a chronic process gap; a sudden drop is usually a one-off batch miss or a staffing gap in AP.

Sibling cards merchants should reference together

On-time rate is the discipline metric. Pair it with the value-weighted and cash-side cards to see whether late payment is a timing habit or a liquidity problem.

Reconciling against Microsoft Dynamics 365

Where to look in Business Central / Finance & Operations:
BC: Vendor Ledger Entries (compare Document Date / Due Date against the applied payment’s posting date) BC: Reports > Purchasing > Vendor - Payment Receipt / Vendor Detail Aged F&O: Accounts payable > Inquiries and reports > Payments > Vendor payment journal (settlement dates) F&O: Accounts payable > Vendors > Vendor transactions (invoice-to-settlement trail)
To match this card, take each invoice that fell due in the window, find its settling payment, and flag any where the payment posting date is after the due date. The on-time rate is the unflagged count divided by the total. BC exposes this most cleanly through applied Vendor Ledger Entries; F&O through the payment journal settlement records. Why our number may legitimately differ: Cross-connector note: Vendor payment behaviour is internal to Microsoft Dynamics 365 and has no counterpart on the commerce platforms. Shopify, BigCommerce, and Adobe Commerce track customer payments to you, not your payments to suppliers. There is nothing on the commerce side to reconcile against; the card stands alone as an AP-discipline and supply-continuity signal.

Known limitations / merchant FAQs

Why does a single small late invoice move the rate as much as a big one? Because the metric counts invoices, not value. It measures discipline, not exposure. For the money view, pair it with AP Aging, which is value-weighted. Below 90%, what is the usual cause? Most often batch timing: payment runs scheduled too close to or after due dates. Less often it is a genuine cash shortage, an approval backlog, or a disputed invoice held past terms. The mix of mild-versus-severe lateness tells you which. Does paying early count as on-time? Yes. On or before due date is on-time. Paying early can also unlock early-payment discounts, which is a related upside the rate does not directly score. How is “paid” defined, ledger or bank? By the payment’s ledger posting date in D365. A cheque or transfer that the bank clears days later is still on-time if it was posted on or before the due date. What about partial payments? An invoice settled in parts can be counted by its first or last settlement, or proportionally, depending on your field-map setup. Confirm the convention via Ask Viq if partial payments are common in your AP. Does multi-company blend the rate? By default, yes, across the selected legal entities. View an entity standalone to see whether one site’s AP team is dragging the consolidated number. How do I lift the rate without spending more cash? Usually by re-timing the payment run. If most lateness is 1-7 days, moving the batch a few days earlier captures those invoices on time with the same total outlay.

Tracked live in Vortex IQ Nerve Centre

Vendor Payment On-Time Rate is one of hundreds of KPI pulses Vortex IQ tracks across Microsoft Dynamics 365 and 70+ other ecommerce connectors. Nerve Centre runs the detection layer; Vortex Mind investigates the cause when something moves; Ask Viq lets you interrogate any number in plain English. Start for free or book a demo to see this metric running on your own data.