At a glance
Cancellation Rate is the share of your Bonanza orders that were cancelled in the period, compared against the prior period, shown as a gauge. Cancellations on Bonanza usually mean an order could not be fulfilled, often because stock ran out after the sale, and a rising rate hurts booth standing and buyer trust. It sits in the fulfilment layer and pairs with the on-time, pending-shipment, and returns cards below to show how reliably your booth completes the orders it takes.
Calculation
Vortex IQ takes the count of Bonanza orders cancelled in the current 30-day window, divides it by the orders placed in that window, and renders the result as a gauge alongside the prior-period figure so direction is clear. The vs-prior comparison makes a rising or falling trend visible at a glance. See the At a glance summary above for the alert line and the worked example below for a typical reading.Worked example
A representative reading of Cancellation Rate for a typical merchant on Bonanza. On 14 Mar 26 a booth reads a cancellation rate of 4.2 percent against 2.1 percent in the prior period, tripping the above-3-percent alert. Digging in, most cancellations come from a single fast-moving listing that kept selling after its stock hit zero. The merchant tightens stock sync on that listing and pauses it until replenished, and the next period’s gauge settles back near 2 percent. Vortex Mind traces the spike to the oversold listing, and Ask Viq lets the owner ask in plain English which listings drove the cancellations.Sibling cards merchants should reference together
Reconciling against Bonanza
Where to look in Bonanza’s own dashboard: Check your Bonanza selling area under orders, where cancelled sales are flagged with a status and reason, to confirm the count and cause behind the rate. Why the Vortex IQ value may legitimately differ:
Cross-connector reconciliation: complement with sibling cards in the same category for the full diagnostic picture. For divergence investigations, use Vortex Mind.