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Metrics type: Supporting MetricsCategory: Credit Burn

At a glance

The credits your warehouses spent while they were running (billing the clock) but doing no useful work, that is, no queries executing. In Snowflake a warehouse bills per second from the moment it resumes until it auto-suspends, so any time it sits idle above its AUTO_SUSPEND floor is money spent for nothing. This card is the single clearest signal that an AUTO_SUSPEND setting is too generous, or that a warehouse is being kept warm “just in case”. For a platform team, it answers: how much of yesterday’s compute bill bought literally nothing?

Calculation

The metric isolates the portion of metered credits that maps to idle time. Conceptually, per warehouse:
unavoidable_dwell accounts for the fact that a warehouse cannot suspend instantly: Snowflake bills a 60-second minimum on each resume and then per-second after that, and the AUTO_SUSPEND setting itself holds the warehouse warm by design. Vortex IQ treats the configured AUTO_SUSPEND window as the floor it cannot blame you for; idle time beyond that floor is the waste this card surfaces. Where $/credit is set on the connector, the cash figure is idle_total * rate.

Worked example

A data platform team runs Snowflake behind their BigCommerce analytics stack. Four warehouses serve different workloads. Snapshot for the 24 hours to 09 May 26, 08:00 UTC, with a configured rate of $3.00/credit (Standard edition, on-demand). The headline reads 13.2 idle credits wasted (17.4% of total), which is above the 10% trigger, so the card is amber. The story is not the total, it is the per-warehouse split. TRANSFORM_WH and INGEST_WH are tight: scheduled jobs land, run, and suspend almost immediately. The waste lives in BI_WH and ADHOC_WH:
  1. BI_WH (42.7% idle). A BI tool is configured with a 10-minute (600s) auto-suspend so dashboards feel snappy. But analysts hit it in bursts: a flurry of queries at 09:00, then nothing for 40 minutes, then another flurry. Between bursts the warehouse stays warm for the full 10 minutes after each query, then suspends, then resumes on the next click and pays the 60-second minimum again. Dropping AUTO_SUSPEND to 120s would reclaim most of the 7.9 idle credits with a barely perceptible warm-up penalty.
  2. ADHOC_WH (58.5% idle). An analyst ran a query at 17:30, then went home leaving the session open. With AUTO_SUSPEND at 900s (15 minutes), the warehouse sat warm far longer than needed. This is the textbook auto-suspend tuning candidate.
Three takeaways:
  1. Idle credits are almost always an AUTO_SUSPEND story, not a query story. Tuning the suspend timer is the lever, not rewriting SQL.
  2. A high idle % on a small warehouse is cheaper to fix and cheaper to ignore than a low idle % on a huge one. Always read idle credits, not just idle percent. BI_WH at 42.7% costs more cash than ADHOC_WH at 58.5%.
  3. Some idle is healthy. Forcing AUTO_SUSPEND to the 60s minimum on an interactive BI warehouse trades credit savings for cold-start latency that analysts feel. The goal is the knee of the curve, not zero.

Sibling cards

Reconciling against the source

Where to look in Snowflake:
Snowsight → Admin → Cost Management → Consumption for the warehouse-level credit breakdown by hour. Query SNOWFLAKE.ACCOUNT_USAGE.WAREHOUSE_METERING_HISTORY for the raw billed credits per warehouse per hour. Cross-reference SNOWFLAKE.ACCOUNT_USAGE.QUERY_HISTORY (filter on WAREHOUSE_NAME and START_TIME) to see which hours had no executing queries. SHOW WAREHOUSES reveals each warehouse’s current AUTO_SUSPEND and state.
Why our number may legitimately differ from Snowflake’s own view: Cross-connector reconciliation: a sustained climb in idle credits with flat ecom volume is exactly the inefficiency that Credit Burn vs Ecom Order Volume is built to catch.

Known limitations / FAQs

Why is this not just zero? My warehouses suspend automatically. Auto-suspend is not instant. Snowflake bills a 60-second minimum on every resume and holds the warehouse warm for the full AUTO_SUSPEND window after the last query. A bursty workload pays that warm-up tax repeatedly. The card surfaces the time spent warm beyond the floor we treat as unavoidable. Should I just set AUTO_SUSPEND to 60 seconds everywhere? No. For ELT and ingest warehouses, yes, a tight 60s is usually right. For interactive BI and analyst warehouses, a 60s suspend means every dashboard click pays a cold-start penalty, which analysts feel as lag. Tune to the knee: low enough to stop bleeding credits, high enough that bursty interactive use does not constantly cold-start. Does this count multi-cluster warehouse credits? Yes. If a multi-cluster warehouse spins up extra clusters that then sit warm with no queries, that idle time is included per cluster via the metering history. The card says 17% but my Snowsight Consumption screen does not show an idle figure. Snowflake does not expose “idle credits” as a native metric. You reconcile by hand: take a warehouse’s billed credits for an hour from WAREHOUSE_METERING_HISTORY, then check QUERY_HISTORY for that hour and warehouse. Hours with billed credits but no queries are pure idle. Does Cloud Services or storage spend show up here? No. This card is compute (warehouse) credits only. Cloud Services credits and storage cost are tracked separately; see Storage Used (TB) for the storage side. Why is the alert a percentage (>10%) and not a credit amount? Because a fair idle threshold scales with account size. Ten idle credits is trivial for a team burning 5,000/day and alarming for one burning 50/day. The percentage normalises across account sizes; the cash figure beside it tells you whether it is worth your afternoon. Can a serverless feature (Snowpipe, Tasks, Search Optimization) create idle credits here? No. Serverless features are billed against Snowflake-managed compute, not your warehouses, so they never sit “idle and warm” in the warehouse sense. This card is scoped to user-managed virtual warehouses.

Tracked live in Vortex IQ Nerve Centre

Idle Warehouse Credits Wasted (24h) is one of hundreds of KPI pulses Vortex IQ tracks across Snowflake and 70+ other ecommerce connectors. Nerve Centre runs the detection layer; Vortex Mind investigates the cause when something moves; Ask Viq lets you interrogate any number in plain English. Start for free or book a demo to see this metric running on your own data.