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Metrics type: Supporting MetricsCategory: Marketplace

At a glance

Orders by State is the geographic distribution metric tracked from Newegg Marketplace data. It plots order count by US state shipping destination on a choropleth map, so you can see where your tech and electronics demand concentrates. It sits in the geography cluster where owners and marketing read regional pull, plan inventory placement, and spot which states justify SBN (Shipped By Newegg) coverage for faster delivery.

Calculation

Calculated automatically from your Newegg Marketplace data. The card groups orders over the 30-day window by their US state shipping destination and renders the counts as a choropleth, shading each state by its share of order volume. See the At a glance summary above for what the metric tracks and the worked example below for a typical reading.

Worked example

A representative reading of Orders by State for a typical merchant on Newegg Marketplace. Suppose the map shades California, Texas, and New York darkest, together carrying close to half of order volume, while a cluster of mid-Atlantic states is lighter than the merchant expected for a tech catalogue. Reading this alongside delivery times suggests inventory sits too far west to serve the east coast quickly. The merchant shifts a portion of high-velocity SKUs into SBN so Newegg Logistics can fulfil east-coast orders faster, and watches the lighter states for an uptick over the following periods. For deeper investigation, use Vortex Mind to trace which SKUs drive demand in a given region; for natural-language exploration, ask Ask Viq.

Sibling cards merchants should reference together

Reconciling against Newegg Seller Portal

Where to look in the Newegg Seller Portal: Order-level shipping destinations appear in the Seller Portal order management and order reports, where each order carries its ship-to state. Aggregating those by state reproduces the distribution this card maps. Confirm the report period and whether cancelled orders are included before reconciling against the Vortex IQ view. Why the Vortex IQ value may legitimately differ: Cross-connector reconciliation: complement with sibling cards in the same category for the full diagnostic picture. For divergence investigations, use Vortex Mind.

Known limitations / merchant FAQs

Q: How often does Orders by State update? The card refreshes on the standard data refresh (typically every 30-60 minutes for live integrations). For real-time signals, force a manual refresh from the dashboard. Q: Why does my Newegg Seller Portal show a different number? The most common reasons are period-boundary differences (Vortex IQ’s 30-day rolling window vs Seller Portal’s calendar periods), destination basis (ship-to vs billing state), and order-status scope. Match these settings before assuming a real divergence. Q: How does Orders by State relate to other geography metrics? Read it alongside AOV by State to separate where you sell most from where each order is worth most, and against Orders / Day to see whether a regional shift is volume-driven. The map is for placement decisions; the siblings give the value context. Q: Can I customise the alert threshold? Yes, alert thresholds are configurable per profile in the Alert Rules tab. This card has no default alert, but you can configure one if you want to be notified on regional shifts.

Tracked live in Vortex IQ Nerve Centre

Orders by State is one of hundreds of KPI pulses Vortex IQ tracks across Newegg Marketplace and 70+ other ecommerce connectors. Nerve Centre runs the detection layer; Vortex Mind investigates the cause when something moves; Ask Viq lets you interrogate any number in plain English. Start for free or book a demo to see this metric running on your own data.