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Metrics type: Supporting MetricsCategory: Marketplace

At a glance

Net Revenue is the money your AliExpress store actually keeps after the marketplace has taken its cut and after refunds and cancellations are stripped out. It starts from gross GMV, then subtracts refunds, cancelled orders, and AliExpress fees such as commission and transaction charges, leaving the figure that reflects real earnings rather than headline sales. For an owner or finance lead this is the truth-teller next to total revenue, because two stores with identical GMV can keep very different amounts once fees and refunds are accounted for. It pairs naturally with aex_total_revenue to see the gap fees and refunds are opening, and with aex_marketplace_fees_paid and aex_return_rate to explain a move.

Calculation

Vortex IQ takes gross GMV for the trailing 30 days, subtracts refunds and cancelled orders, then deducts AliExpress fees such as commission and transaction charges, and presents the result against the prior 30-day period. The comparison is what drives the alert when net falls by more than the configured tolerance. See the At a glance summary above for what the metric tracks and the worked example below for a typical reading.

Worked example

A representative reading of Net Revenue for a typical mid-volume cross-border AliExpress store. For the 30 days ending 15 Mar 26 the card shows net revenue of 42,800 against 47,100 in the prior period, a fall of roughly 9 percent that sits just under the alert line. The finance lead checks the siblings, sees gross GMV is actually flat, and traces the drop to a spike in returns on one product line plus a higher fee mix from a promotion. They tighten the return policy on that line and the next period’s net recovers. For deeper investigation, use Vortex Mind to trace upstream causes; for natural-language exploration, ask Ask Viq.

Sibling cards merchants should reference together

Reconciling against AliExpress Seller Center

Where to look in AliExpress Seller Center: Open the Finance or Account Statement area where AliExpress reports settled order amounts, deducted fees, and refunds, then compare the settled total to the net figure on the card. Why the Vortex IQ value may legitimately differ: Cross-connector reconciliation: If the same products sell through a connected BigCommerce or Shopify store, compare net revenue across channels to confirm the AliExpress share is consistent. For divergence investigations, use Vortex Mind.

Known limitations / merchant FAQs

Q: How often does Net Revenue update? It refreshes for the rolling 30-day window and holds the prior period alongside it, so as new orders, refunds, and fees post the comparison updates at the next sync. Q: Why does my AliExpress Seller Center show a different number? Seller Center reports settled finance figures that can lag the card; refund timing, fee posting schedules, and currency conversion all explain short-term differences between the two. Q: How does Net Revenue relate to other revenue metrics? It is what remains after aex_marketplace_fees_paid and refunds are taken from aex_total_revenue, and it feeds the cash you eventually see in aex_pending_payouts. Q: Can I customise the alert threshold? Yes, alert thresholds are configurable per profile in the Alert Rules tab. Adjust to match your business baseline rather than relying on the generic default.

Tracked live in Vortex IQ Nerve Centre

Net Revenue is one of hundreds of KPI pulses Vortex IQ tracks across AliExpress and 70+ other ecommerce connectors. Nerve Centre runs the detection layer; Vortex Mind investigates the cause when something moves; Ask Viq lets you interrogate any number in plain English. Start for free or book a demo to see this metric running on your own data.