> ## Documentation Index > Fetch the complete documentation index at: https://docs.vortexiq.ai/llms.txt > Use this file to discover all available pages before exploring further. # SAP S/4HANA Cloud on Vortex IQ > Monitor SAP S/4HANA Cloud performance signals, run automated checks, and prepare approved work through Vortex IQ. Monitor SAP S/4HANA Cloud performance signals, run automated checks, and prepare approved work through Vortex IQ. [Connect or manage this source](https://app.vortexiq.ai/workbench/settings/sources) · [How connecting works](/integrations/connector-catalogue) · [Create a workflow](https://app.vortexiq.ai/workbench/flows/create?connector=sap) performance signals automated checks prepared fixes proven workflows API operations ### What you can achieve Capabilities are grouped around merchant outcomes, not API terminology. Find failures, leaks and risks before they cost sales. Monitor orders, fulfilment, delivery and settlement. Improve discovery, conversion, campaigns and repeat purchase. Keep tracking, access and change under governed control. Find storefront, speed, accessibility and journey problems. ### From connection to verified outcome The controlled sequence every capability follows. Nothing changes a connected system without the approval step. Authorise the source. Scopes are shown before access is granted. Watch the signals against your own baselines, not universal defaults. Run checks and gather evidence specific to your store. Explain what happened, why it matters and the proposed action. You review scope, risk and reversibility before anything changes. Apply through governed connector operations. Confirm the intended result and keep the receipt. No changes are made without the configured approval policy. Read-only operations do not modify the connected system; schedules, access scopes, API usage and data handling remain governed by Vortex IQ controls. ### Monitor performance 85 performance signals. Open an outcome to see its signals and how each one alerts. Read-only operations do not modify the connected system. | Signal | Alert behaviour | What it tracks | | ----------------------------------------------------- | -------------------- | ------------------------------------------------------------------------------------------------------------------------------------------------------ | | **A/R Aging Detail** | Alert band 5 / 25 | A/R Aging Detail from SAP, grouped under AP/AR Cycle. Computes when a live S/4HANA Cloud tenant is connected; reconciles ecom against SAP finance/inve | | **AP Aging , 60+ Days** | Alert band 10 / 30 | Description pending editorial review; the signal is live. | | **AR Aging Buckets (0-30/31-60/61-90/90+)** | Watch only | AR Aging Buckets (0-30/31-60/61-90/90+), compared across items. | | **AR Aging , 60+ Days** | Alert band 5 / 15 | Description pending editorial review; the signal is live. | | **AR Balance (live, by CompanyCode)** | Watch only | Description pending editorial review; the signal is live. | | **Accrual Reversals (last close)** | Merchant rule | Description pending editorial review; the signal is live. | | **Active Customers** | Watch only | Active Customers from SAP, grouped under Customer Master. Computes when a live S/4HANA Cloud tenant is connected; reconciles ecom against SAP finance/ | | **Active Vendor Business Partners** | Watch only | Description pending editorial review; the signal is live. | | **Average Landed Cost per Unit** | Alert band 0 / 10 | Average Landed Cost per Unit from SAP, grouped under Inventory. Computes when a live S/4HANA Cloud tenant is connected; reconciles ecom against SAP fi | | **B2B Payment Terms Mix** | Watch only | B2B Payment Terms Mix from SAP, grouped under AP/AR Cycle. Computes when a live S/4HANA Cloud tenant is connected; reconciles ecom against SAP finance | | **Blocked Customers (BusinessPartnerIsBlocked=true)** | Alert band 2 / 5 | Description pending editorial review; the signal is live. | | **Cash Application Rate** | Alert band 95 / 85 | Cash Application Rate from SAP, grouped under AP/AR Cycle. Computes when a live S/4HANA Cloud tenant is connected; reconciles ecom against SAP finance | | **Cash Applied Today** | Watch only | Cash Applied Today from SAP, grouped under AP/AR Cycle. Computes when a live S/4HANA Cloud tenant is connected; reconciles ecom against SAP finance/in | | **Company Code Health Roll-up** | Watch only | Company Code Health Roll-up from SAP, grouped under Multi-Entity. Computes when a live S/4HANA Cloud tenant is connected; reconciles ecom against SAP | | **Credit Hold Spike** | Alert band 0 / 5 | Credit Hold Spike from SAP, grouped under Nerve Centre. Computes when a live S/4HANA Cloud tenant is connected; reconciles ecom against SAP finance/in | | **Customer Churn Signals** | Alert band 0 / 5 | Customer Churn Signals from SAP, grouped under Customer Master. Computes when a live S/4HANA Cloud tenant is connected; reconciles ecom against SAP fi | | **Customer Credit Utilisation** | Alert band 60 / 85 | Customer Credit Utilisation from SAP, grouped under AP/AR Cycle. Computes when a live S/4HANA Cloud tenant is connected; reconciles ecom against SAP f | | **DSO Increase Alert** | Alert band 0 / 10 | DSO Increase Alert from SAP, grouped under Nerve Centre. Computes when a live S/4HANA Cloud tenant is connected; reconciles ecom against SAP finance/i | | **Days Sales Outstanding (DSO)** | Alert band 30 / 60 | Description pending editorial review; the signal is live. | | **Dead Stock Threshold Breach** | Alert band 0 / 1 | Dead Stock Threshold Breach from SAP, grouped under Nerve Centre. Computes when a live S/4HANA Cloud tenant is connected; reconciles ecom against SAP | | **Dead Stock Value** | Alert band 5 / 15 | Dead Stock Value from SAP, grouped under Inventory. Computes when a live S/4HANA Cloud tenant is connected; reconciles ecom against SAP finance/invent | | **ERP-vs-Ecom Inventory Variance % (top-50 SKUs)** | Alert band 1 / 5 | Description pending editorial review; the signal is live. | | **Ecom Customers Absent from SAP Business Partner** | Alert band 0 / 10 | Ecom customers with completed orders + no SAP Business Partner = AR can't post, credit-limit logic bypassed. | | **Gross Margin Percentage** | Watch only | Gross Margin Percentage from SAP, grouped under Margin & Cost. Computes when a live S/4HANA Cloud tenant is connected; reconciles ecom against SAP fin | | **High-Value Overdue Invoices** | Alert band 0 / 50000 | High-Value Overdue Invoices from SAP, grouped under Nerve Centre. Computes when a live S/4HANA Cloud tenant is connected; reconciles ecom against SAP | | **Intercompany Balance** | Watch only | Intercompany Balance from SAP, grouped under Multi-Entity. Computes when a live S/4HANA Cloud tenant is connected; reconciles ecom against SAP finance | | **Intercompany Imbalances (consolidation blocker)** | Merchant rule | Sub-company journals that don't balance across the CompanyCode group. Blocks SAP Group Reporting consolidation. | | **Inventory Carrying Cost** | Watch only | Inventory Carrying Cost from SAP, grouped under Inventory. Computes when a live S/4HANA Cloud tenant is connected; reconciles ecom against SAP finance | | **Inventory Turnover Ratio** | Alert band 4 / 2 | Inventory Turnover Ratio from SAP, grouped under Inventory. Computes when a live S/4HANA Cloud tenant is connected; reconciles ecom against SAP financ | | **Journal Imbalances (debit != credit)** | Alert band 0 / 5 | SAP rejects imbalanced documents; persistence suggests integration logic broken on the calling side. | | **Landed Cost Variance vs Standard** | Alert band 2 / 5 | Landed Cost Variance vs Standard from SAP, grouped under Margin & Cost. Computes when a live S/4HANA Cloud tenant is connected; reconciles ecom agains | | **Manual Journals (FB50/FB60) as % of Total** | Merchant rule | Description pending editorial review; the signal is live. | | **Margin Compression** | Alert band 0 / 2 | Margin Compression from SAP, grouped under Nerve Centre. Computes when a live S/4HANA Cloud tenant is connected; reconciles ecom against SAP finance/i | | **Margin Erosion Alerts** | Watch only | Margin Erosion Alerts from SAP, grouped under Nerve Centre. Computes when a live S/4HANA Cloud tenant is connected; reconciles ecom against SAP financ | | **Margin by SKU** | Alert band 30 / 10 | Margin by SKU from SAP, grouped under Margin & Cost. Computes when a live S/4HANA Cloud tenant is connected; reconciles ecom against SAP finance/inven | | **New Business Partners (30d)** | Watch only | Description pending editorial review; the signal is live. | | **On-Hand Inventory Value (StandardPrice)** | Watch only | Description pending editorial review; the signal is live. | | **Open Sales Document Value** | Watch only | Open Sales Document Value from SAP, grouped under Sales Orders. Computes when a live S/4HANA Cloud tenant is connected; reconciles ecom against SAP fi | | **Open Sales Documents** | Watch only | Open Sales Documents from SAP, grouped under Sales Orders. Computes when a live S/4HANA Cloud tenant is connected; reconciles ecom against SAP finance | | **Orders on Credit Hold** | Alert band 0 / 5 | Orders on Credit Hold from SAP, grouped under AP/AR Cycle. Computes when a live S/4HANA Cloud tenant is connected; reconciles ecom against SAP finance | | **Overdue Invoice Value** | Alert band 0 / 50000 | Overdue Invoice Value from SAP, grouped under AP/AR Cycle. Computes when a live S/4HANA Cloud tenant is connected; reconciles ecom against SAP finance | | **Period Close On-Time Rate (12mo)** | Merchant rule | Description pending editorial review; the signal is live. | | **Period Close Status (by CompanyCode)** | Alert band 0 / 5 | Multi-entity SAP installs close per CompanyCode; one late entity blocks consolidation. | | **Returns Count** | Alert band 5 / 20 | Returns Count from SAP, grouped under Sales Orders. Computes when a live S/4HANA Cloud tenant is connected; reconciles ecom against SAP finance/invent | | **SAP S/4HANA Health Score** | Merchant rule | Composite: idoc-queue-clean x AR-aging-low x inventory-variance-low x close-on-time. | | **SKUs Below Safety Stock** | Alert band 0 / 5 | Description pending editorial review; the signal is live. | | **Sales Document State Breakdown** | Watch only | Sales Document State Breakdown from SAP, grouped under Sales Orders. Computes when a live S/4HANA Cloud tenant is connected; reconciles ecom against S | | **Sales Document to Invoice Lead Time** | Alert band 3 / 7 | Sales Document to Invoice Lead Time from SAP, grouped under Sales Orders. Computes when a live S/4HANA Cloud tenant is connected; reconciles ecom agai | | **Sales Documents Blocked on Inventory or Credit** | Alert band 0 / 5 | Sales Documents Blocked on Inventory or Credit from SAP, grouped under Sales Orders. Computes when a live S/4HANA Cloud tenant is connected; reconcile | | **Slow-Moving Inventory (>90d no movement)** | Merchant rule | Description pending editorial review; the signal is live. | | **Top Findings Across Company Codes** | Alert band 0 / 5 | Top Findings Across Company Codes from SAP, grouped under Multi-Entity. Computes when a live S/4HANA Cloud tenant is connected; reconciles ecom agains | | **Top SKUs by Inventory Value** | Watch only | Top SKUs by Inventory Value from SAP, grouped under Inventory. Computes when a live S/4HANA Cloud tenant is connected; reconciles ecom against SAP fin | | **Total COGS** | Watch only | Total COGS from SAP, grouped under Margin & Cost. Computes when a live S/4HANA Cloud tenant is connected; reconciles ecom against SAP finance/inventor | | **Unpaid Invoice Count** | Watch only | Unpaid Invoice Count from SAP, grouped under AP/AR Cycle. Computes when a live S/4HANA Cloud tenant is connected; reconciles ecom against SAP finance/ | | **Vendor Payment On-Time Rate** | Merchant rule | Description pending editorial review; the signal is live. | | Signal | Alert behaviour | What it tracks | | ------------------------------------------------------ | ------------------ | ------------------------------------------------------------------------------------------------------------------------------------------------------ | | **Average Sales Document Value** | Alert band 0 / -5 | Average Sales Document Value from SAP, grouped under Revenue & Sales. Computes when a live S/4HANA Cloud tenant is connected; reconciles ecom against | | **Cash Collected** | Alert band 0 / -15 | Cash Collected from SAP, grouped under Revenue & Sales. Computes when a live S/4HANA Cloud tenant is connected; reconciles ecom against SAP finance/in | | **Consolidated Revenue Trend** | Watch only | Consolidated Revenue Trend from SAP, grouped under Multi-Entity. Computes when a live S/4HANA Cloud tenant is connected; reconciles ecom against SAP f | | **Credit Memo Value** | Watch only | Credit Memo Value from SAP, grouped under Revenue & Sales. Computes when a live S/4HANA Cloud tenant is connected; reconciles ecom against SAP finance | | **FX Currency Exposure** | Alert band 5 / 15 | FX Currency Exposure from SAP, grouped under Revenue & Sales. Computes when a live S/4HANA Cloud tenant is connected; reconciles ecom against SAP fina | | **Idoc Error Queue Depth (last 24h)** | Merchant rule | Idocs in error status 51/56/64 , typical ecom-integration failure mode (Sales Document type missing, partner profile missing, currency conversion erro | | **Invoiced Revenue** | Alert band 0 / -5 | Invoiced Revenue from SAP, grouped under Revenue & Sales. Computes when a live S/4HANA Cloud tenant is connected; reconciles ecom against SAP finance/ | | **Journal Entries Failing to Post (idoc error queue)** | Alert band 0 / 5 | Idoc EXPORT/IMPORT failures block ecom-driven postings. P1 because revenue invisible to GL until resolved. | | **Journals by Source Module** | Watch only | SD/MM/FI/PP split. SD share growth = ecom integration scaling; spikes in FI manual = controls gap. | | **Material On-Hand Went Negative (any Plant)** | Alert band 0 / 1 | Negative on-hand = double-posting via MM-IM movements, unit-of-measure conversion error, or stock-transfer race. | | **Revenue Booked Over Time** | Watch only | Revenue Booked Over Time from SAP, grouped under Revenue & Sales. Computes when a live S/4HANA Cloud tenant is connected; reconciles ecom against SAP | | **Revenue Booked into GL** | Watch only | Revenue Booked into GL from SAP, grouped under Revenue & Sales. Computes when a live S/4HANA Cloud tenant is connected; reconciles ecom against SAP fi | | **Revenue Gap Spike** | Alert band 0 / 20 | Revenue Gap Spike from SAP, grouped under Nerve Centre. Computes when a live S/4HANA Cloud tenant is connected; reconciles ecom against SAP finance/in | | **Revenue by Company Code** | Watch only | Revenue by Company Code from SAP, grouped under Multi-Entity. Computes when a live S/4HANA Cloud tenant is connected; reconciles ecom against SAP fina | | **Revenue by Currency** | Watch only | Revenue by Currency from SAP, grouped under Revenue & Sales. Computes when a live S/4HANA Cloud tenant is connected; reconciles ecom against SAP finan | | **Revenue by Segment** | Watch only | Revenue by Segment from SAP, grouped under Revenue & Sales. Computes when a live S/4HANA Cloud tenant is connected; reconciles ecom against SAP financ | | **Top B2B Accounts by Revenue** | Watch only | Top B2B Accounts by Revenue from SAP, grouped under Customer Master. Computes when a live S/4HANA Cloud tenant is connected; reconciles ecom against S | | **Top Customers by Revenue** | Watch only | Top Customers by Revenue from SAP, grouped under Customer Master. Computes when a live S/4HANA Cloud tenant is connected; reconciles ecom against SAP | | Signal | Alert behaviour | What it tracks | | -------------------------------------------------------- | ----------------------- | ------------------------------------------------------------------------------------------------------------------------------------------------------ | | **AR Aging on Customers with Active Ecom Orders** | Alert band 1000 / 10000 | Credit-control gap: customer ordering on ecom while past-due on SAP AR. Should auto-flag BusinessPartnerIsBlocked=true. | | **Commerce Orders Without S/4HANA Cloud Sales Document** | Watch only | Commerce Orders Without S/4HANA Cloud Sales Document from SAP, grouped under Cross-Channel: Revenue at Risk. Computes when a live S/4HANA Cloud tenant | | **Dead Stock with Active Ad Spend** | Watch only | Dead Stock with Active Ad Spend from SAP, grouped under Cross-Channel: Revenue at Risk. Computes when a live S/4HANA Cloud tenant is connected; reconc | | **Ecom Orders Missing Matching SAP Billing Document** | Merchant rule | Orders the merchant fulfilled but SAP never billed , pure missed revenue + audit-trail gap. Common cause: Sales Document type misconfigured in IDoc pa | | **OOS with Open Sales Document Demand** | Watch only | OOS with Open Sales Document Demand from SAP, grouped under Cross-Channel: Revenue at Risk. Computes when a live S/4HANA Cloud tenant is connected; re | | **Revenue Gap vs Commerce** | Alert band 0 / 5 | Revenue Gap vs Commerce from SAP, grouped under Cross-Channel: Revenue at Risk. Computes when a live S/4HANA Cloud tenant is connected; reconciles eco | | **Revenue Gap, Detailed Breakdown** | Watch only | Revenue Gap, Detailed Breakdown from SAP, grouped under Cross-Channel: Revenue at Risk. Computes when a live S/4HANA Cloud tenant is connected; reconc | | **SKUs with SAP-vs-Ecom Inventory Drift >5%** | Alert band 1 / 5 | Plant-level on-hand vs ecom availability divergence. Resolve via MM-IM stock-transfer or sync-job restart. | | **Top-10 Customer AR Concentration %** | Merchant rule | Top-10 customers' share of total AR. >40% = concentration risk; single bankruptcy event can dent quarter. | | Signal | Alert behaviour | What it tracks | | ------------------------------------------------ | ----------------- | ------------------------------------------------------------------------------------------------------------------------- | | **Open (Unposted) Journal Entries** | Alert band 0 / 50 | AccountingDocuments stuck in error queue. Common cause: idoc IMPORT failure on Sales Document type from ecom integration. | | **Period Close Past Deadline (any CompanyCode)** | Alert band 0 / 5 | Late close on any CompanyCode blocks Group Reporting consolidation + audit-trail integrity. | | Signal | Alert behaviour | What it tracks | | ---------------------------- | --------------- | ------------------------------------------------------------------------------------------------------------------------------------------------------ | | **Company Code Performance** | Watch only | Company Code Performance from SAP, grouped under Multi-Entity. Computes when a live S/4HANA Cloud tenant is connected; reconciles ecom against SAP fin | ### Audit risks and opportunities A fix status appears only where the action, inputs, approval, verification and recovery controls are mapped. Candidate remediations are never executable. Open a check for the detail. **Severity** critical · **Outcome** Protect revenue · **Fix status** Report only An entry where debits and credits do not match cannot post to a correct ledger; if it exists at all, it means something upstream (an import, an integration, a manual entry) produced a genuinely broken transaction that accounting will have to find and fix by hand before the books balance. Vortex IQ detects and explains this; resolution is manual, with evidence and recommended steps. Reference: `ERP-GL-002` **Severity** high · **Outcome** Run operations · **Fix status** Report only More than 15% of receivables are sitting in the 60+ day bucket. The longer an invoice goes unpaid, the less likely it is ever collected in full, so this is not just a cash-flow timing issue, a growing 60+ day bucket is a leading indicator of bad debt building up. Vortex IQ detects and explains this; resolution is manual, with evidence and recommended steps. Reference: `ERP-FIN-001` **Severity** high · **Outcome** Protect revenue · **Fix status** Candidate remediation Stock levels disagree between the ERP and the storefront by more than 5% on SKUs that currently have active orders. That gap risks selling inventory that is not really there (an oversell) or holding stock back that is actually available, on exactly the products customers are ordering right now. A likely corrective operation exists, but its mapping and recovery are not yet complete, so execution is not offered. Evidence and recommended manual steps are provided. Reference: `ERP-INV-001` **Severity** high · **Outcome** Run operations · **Fix status** Report only The accounting period is more than 5 days past its close deadline and still open. Every day it stays open is another day transactions can still be edited or added to a period that reporting, tax filing and any lender or investor reporting expects to be final. Vortex IQ detects and explains this; resolution is manual, with evidence and recommended steps. Reference: `ERP-CLOSE-001` **Severity** high · **Outcome** Run operations · **Fix status** Report only More than 50 journal entries are sitting unposted. Every report pulled from the general ledger while this backlog exists, profitability, cash position, tax figures, is working from incomplete books, and the larger the backlog grows the harder it gets to reconcile at period close. Vortex IQ detects and explains this; resolution is manual, with evidence and recommended steps. Reference: `ERP-GL-001` **Severity** medium · **Outcome** Run operations · **Fix status** Report only Customers who ordered over a week ago still are not in the ERP's customer master. Anything downstream that depends on that record, invoicing, tax reporting, credit terms, customer-level reporting, is working with an incomplete customer base until this syncs. Vortex IQ detects and explains this; resolution is manual, with evidence and recommended steps. Reference: `ERP-CUST-001` #### Build your own automated fixes Turn any finding into an automated fix with a Vortex IQ workflow: **over 13,000 read and write operations across more than 200 connectors** are available as building blocks, with approval, verification and rollback on every change. ### Automate approved work Vortex IQ is integrated with **4 read** and **1 write** operations across oauthtokens, sapopuodatasapapibusinesspartners, sapopuodatasapapiglaccounthierarchys, sapopuodatasapapijournalentryitembasics, sapopuodatasapapimaterialstocksrvs on SAP S/4HANA Cloud. Combine them with anything from the **over 13,000 operations across more than 200 connectors** to automate the work in your own words. Changes follow your configured approval policy: the target, proposed change, affected records, risk, reversibility and verification plan are shown before execution. [Create a workflow](https://app.vortexiq.ai/workbench/flows/create?connector=sap) #### Ready to build your first SAP S/4HANA Cloud workflow Pick a trigger, add the operations above as steps, and every step that changes data pauses for your approval. Monitoring and audits are live now and can start any workflow you build. | Resource | Read operations | Write operations | | --------------------------------------- | --------------- | ---------------- | | oauthtokens | 0 | 1 | | sapopuodatasapapibusinesspartners | 1 | 0 | | sapopuodatasapapiglaccounthierarchys | 1 | 0 | | sapopuodatasapapijournalentryitembasics | 1 | 0 | | sapopuodatasapapimaterialstocksrvs | 1 | 0 | Signed-in users see the full catalogue in the workflow builder, filtered to the sources they have connected.