> ## Documentation Index
> Fetch the complete documentation index at: https://docs.vortexiq.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# New Relic on Vortex IQ

> Monitor New Relic health, cost and reliability signals, and catch incidents and runaway spend early.

Monitor New Relic health, cost and reliability signals, and catch incidents and runaway spend early.

[Connect or manage this source](https://app.vortexiq.ai/workbench/settings/sources) · [How connecting works](/integrations/connector-catalogue) · [Create a workflow](https://app.vortexiq.ai/workbench/flows/create?connector=newrelic)

<CardGroup cols={5}>
  <Card title="16">
    performance signals
  </Card>

  <Card title="14">
    automated checks
  </Card>

  <Card title="Build your own">
    automated fixes
  </Card>

  <Card title="Ready to build yours">
    workflows
  </Card>

  <Card title="1">
    API operations
  </Card>
</CardGroup>

<Tabs>
  <Tab title="Overview">
    ### What you can achieve

    Capabilities are grouped around merchant outcomes, not API terminology.

    <CardGroup cols={2}>
      <Card title="Control risk and change">
        Keep tracking, access and change under governed control.
      </Card>

      <Card title="Customer experience">
        Find storefront, speed, accessibility and journey problems.
      </Card>

      <Card title="Run operations">
        Monitor orders, fulfilment, delivery and settlement.
      </Card>

      <Card title="Protect revenue">
        Find failures, leaks and risks before they cost sales.
      </Card>

      <Card title="Grow revenue">
        Improve discovery, conversion, campaigns and repeat purchase.
      </Card>
    </CardGroup>

    ### From connection to verified outcome

    The controlled sequence every capability follows. Nothing changes a connected system without the approval step.

    <Steps>
      <Step title="Connect">
        Authorise the source. Scopes are shown before access is granted.
      </Step>

      <Step title="Monitor">
        Watch the signals against your own baselines, not universal defaults.
      </Step>

      <Step title="Detect">
        Run checks and gather evidence specific to your store.
      </Step>

      <Step title="Recommend">
        Explain what happened, why it matters and the proposed action.
      </Step>

      <Step title="Approve">
        You review scope, risk and reversibility before anything changes.
      </Step>

      <Step title="Execute">
        Apply through governed connector operations.
      </Step>

      <Step title="Verify">
        Confirm the intended result and keep the receipt.
      </Step>
    </Steps>

    No changes are made without the configured approval policy. Read-only operations do not modify the connected system; schedules, access scopes, API usage and data handling remain governed by Vortex IQ controls.
  </Tab>

  <Tab title="Monitor (16)">
    ### Monitor performance

    16 performance signals. Open an outcome to see its signals and how each one alerts. Read-only operations do not modify the connected system.

    <AccordionGroup>
      <Accordion title="Customer experience (9 signals)">
        | Signal                  | Alert behaviour | What it tracks                                                    |
        | ----------------------- | --------------- | ----------------------------------------------------------------- |
        | **Apdex Score**         | Watch only      | Application performance index score (0-1). Closer to 1 is better. |
        | **Apdex Trend**         | Watch only      | Apdex score trend over the selected period.                       |
        | **Avg AJAX Response**   | Watch only      | Average AJAX request response time in milliseconds.               |
        | **Avg DOM Processing**  | Watch only      | Average DOM processing duration in milliseconds.                  |
        | **Avg Page Load Time**  | Watch only      | Average browser page load time in milliseconds.                   |
        | **Error Rate Trend**    | Watch only      | Error rate trend over the selected period.                        |
        | **JS Error Count**      | Watch only      | Total number of JavaScript errors captured by the browser agent.  |
        | **Response Time Trend** | Watch only      | Response time trend over the selected period.                     |
        | **Throughput Trend**    | Watch only      | Throughput trend over the selected period.                        |
      </Accordion>

      <Accordion title="Control risk and change (6 signals)">
        | Signal                   | Alert behaviour | What it tracks                                      |
        | ------------------------ | --------------- | --------------------------------------------------- |
        | **Avg Response Time**    | Watch only      | Average transaction response time in milliseconds.  |
        | **Error Rate**           | Watch only      | Percentage of transactions resulting in an error.   |
        | **HTTP Status Codes**    | Watch only      | Distribution of HTTP response status codes.         |
        | **Slowest Transactions** | Watch only      | Slowest transactions ranked by average duration.    |
        | **Top Error Classes**    | Watch only      | Most frequent error classes in the selected period. |
        | **Total Errors**         | Watch only      | Total number of transaction errors.                 |
      </Accordion>

      <Accordion title="Run operations (1 signals)">
        | Signal         | Alert behaviour | What it tracks                                            |
        | -------------- | --------------- | --------------------------------------------------------- |
        | **Throughput** | Watch only      | Average requests per minute processed by the application. |
      </Accordion>
    </AccordionGroup>
  </Tab>

  <Tab title="Audit (14)">
    ### Audit risks and opportunities

    A fix status appears only where the action, inputs, approval, verification and recovery controls are mapped. Candidate remediations are never executable. Open a check for the detail.

    <AccordionGroup>
      <Accordion title="Error rate above 2%">
        **Severity** critical · **Outcome** Customer experience · **Fix status** Report only

        More than 1 in 50 requests is failing right now. Depending on which endpoints are affected, this can mean pages failing to load, checkout steps failing silently, or background jobs dropping work, and a rate this high is an active problem, not background noise.

        Vortex IQ detects and explains this; resolution is manual, with evidence and recommended steps.

        Reference: `MONITORING-ERROR-001`
      </Accordion>

      <Accordion title="Apdex score below 0.85">
        **Severity** high · **Outcome** Customer experience · **Fix status** Report only

        Apdex below 0.85 means a meaningful share of visits are experiencing the site as slow or frustrating rather than satisfying, using the same industry-standard scoring that tells you when performance complaints are about to start, even before anyone files one.

        Vortex IQ detects and explains this; resolution is manual, with evidence and recommended steps.

        Reference: `MONITORING-APDEX-001`
      </Accordion>

      <Accordion title="Avg response time above 1500ms">
        **Severity** medium · **Outcome** Protect revenue · **Fix status** Report only

        Average response time over 1.5 seconds is well past the point where shoppers notice the delay, and slow response times are a documented driver of higher bounce and lower conversion; this is a revenue issue wearing a performance-metric label.

        Vortex IQ detects and explains this; resolution is manual, with evidence and recommended steps.

        Reference: `MONITORING-PERF-001`
      </Accordion>

      <Accordion title="Slow AJAX Requests">
        **Severity** medium · **Outcome** Customer experience · **Fix status** Report only

        Slow AJAX calls make an otherwise-loaded page feel broken, spinners where content should be; the offending endpoints are listed.

        Vortex IQ detects and explains this; resolution is manual, with evidence and recommended steps.

        Reference: `NR07`
      </Accordion>

      <Accordion title="Throughput dropped > 30% week-over-week">
        **Severity** medium · **Outcome** Run operations · **Fix status** Report only

        Requests handled dropped more than 30% versus the prior week. This can mean genuinely lower traffic (worth knowing on its own) or it can mean the application is silently failing to serve requests it would otherwise handle, two very different problems that look identical in this one number.

        Vortex IQ detects and explains this; resolution is manual, with evidence and recommended steps.

        Reference: `MONITORING-THROUGHPUT-001`
      </Accordion>

      <Accordion title="Top Error Classes">
        **Severity** medium · **Outcome** Control risk and change · **Fix status** Report only

        The top error classes account for most failures; fixing the first few usually collapses the whole error rate.

        Vortex IQ detects and explains this; resolution is manual, with evidence and recommended steps.

        Reference: `NR08`
      </Accordion>

      <Accordion title="HTTP 5xx Errors">
        **Severity** low · **Outcome** Control risk and change · **Fix status** Report only

        HTTP 5xx responses are the server refusing service; even a low rate means some customers hit a dead end at full price.

        Vortex IQ detects and explains this; resolution is manual, with evidence and recommended steps.

        Reference: `NR09`
      </Accordion>

      <Accordion title="High Error Rate">
        **Severity** low · **Outcome** Control risk and change · **Fix status** Report only

        An elevated error rate means requests are failing for real users right now; the error classes behind it name the code paths to fix.

        Vortex IQ detects and explains this; resolution is manual, with evidence and recommended steps.

        Reference: `NR02`
      </Accordion>

      <Accordion title="High JavaScript Error Count">
        **Severity** low · **Outcome** Customer experience · **Fix status** Report only

        JavaScript errors break interactions silently: buttons that do nothing, forms that never submit. Each error class comes with the page and stack to fix it.

        Vortex IQ detects and explains this; resolution is manual, with evidence and recommended steps.

        Reference: `NR06`
      </Accordion>

      <Accordion title="Low Apdex Score">
        **Severity** low · **Outcome** Customer experience · **Fix status** Report only

        A falling Apdex means real users find the application slower than the tolerable threshold; it is the single-number summary of experienced performance.

        Vortex IQ detects and explains this; resolution is manual, with evidence and recommended steps.

        Reference: `NR01`
      </Accordion>

      <Accordion title="Slow Page Load">
        **Severity** low · **Outcome** Grow revenue · **Fix status** Report only

        Slow page loads cost conversions directly; browser-side timing shows what users actually experienced rather than what the server sent.

        Vortex IQ detects and explains this; resolution is manual, with evidence and recommended steps.

        Reference: `NR05`
      </Accordion>

      <Accordion title="Slow Response Time">
        **Severity** low · **Outcome** Control risk and change · **Fix status** Report only

        Slow server responses cap how fast any page can feel, no matter how optimised the frontend is; the slowest transactions name the culprits.

        Vortex IQ detects and explains this; resolution is manual, with evidence and recommended steps.

        Reference: `NR03`
      </Accordion>

      <Accordion title="Slow Transactions">
        **Severity** low · **Outcome** Control risk and change · **Fix status** Report only

        Slow server responses cap how fast any page can feel, no matter how optimised the frontend is; the slowest transactions name the culprits.

        Vortex IQ detects and explains this; resolution is manual, with evidence and recommended steps.

        Reference: `NR10`
      </Accordion>

      <Accordion title="Throughput">
        **Severity** info · **Outcome** Control risk and change · **Fix status** Report only

        Informational: the technologies detected on the storefront, used to tailor the other checks to the actual stack.

        Vortex IQ detects and explains this; resolution is manual, with evidence and recommended steps.

        Reference: `NR04`
      </Accordion>
    </AccordionGroup>

    #### Build your own automated fixes

    Turn any finding into an automated fix with a Vortex IQ workflow: **over 13,000 read and write operations across more than 200 connectors** are available as building blocks, with approval, verification and rollback on every change.
  </Tab>

  <Tab title="Automate">
    ### Automate approved work

    Vortex IQ is integrated with **0 read** and **1 write** operations across graphqls on New Relic. Combine them with anything from the **over 13,000 operations across more than 200 connectors** to automate the work in your own words.

    Changes follow your configured approval policy: the target, proposed change, affected records, risk, reversibility and verification plan are shown before execution.

    [Create a workflow](https://app.vortexiq.ai/workbench/flows/create?connector=newrelic)

    #### Ready to build your first New Relic workflow

    Pick a trigger, add the operations above as steps, and every step that changes data pauses for your approval. Monitoring and audits are live now and can start any workflow you build.

    <Accordion title="Browse the operations you can build with">
      | Resource | Read operations | Write operations |
      | -------- | --------------- | ---------------- |
      | graphqls | 0               | 1                |

      Signed-in users see the full catalogue in the workflow builder, filtered to the sources they have connected.
    </Accordion>
  </Tab>
</Tabs>