> ## Documentation Index
> Fetch the complete documentation index at: https://docs.vortexiq.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Depop on Vortex IQ

> Monitor Depop listings, account health and orders, and catch suppressions and sync problems before they cost sales.

Monitor Depop listings, account health and orders, and catch suppressions and sync problems before they cost sales.

[Connect or manage this source](https://app.vortexiq.ai/workbench/settings/sources) · [How connecting works](/integrations/connector-catalogue) · [Create a workflow](https://app.vortexiq.ai/workbench/flows/create?connector=depop)

<CardGroup cols={5}>
  <Card title="34">
    performance signals
  </Card>

  <Card title="5">
    automated checks
  </Card>

  <Card title="0">
    prepared fixes
  </Card>

  <Card title="0">
    proven workflows
  </Card>

  <Card title="4">
    API operations
  </Card>
</CardGroup>

<Tabs>
  <Tab title="Overview">
    ### What you can achieve

    Capabilities are grouped around merchant outcomes, not API terminology.

    <CardGroup cols={2}>
      <Card title="Catalogue quality">
        Identify missing, inconsistent or outdated product data.
      </Card>

      <Card title="Grow revenue">
        Improve discovery, conversion, campaigns and repeat purchase.
      </Card>

      <Card title="Run operations">
        Monitor orders, fulfilment, delivery and settlement.
      </Card>

      <Card title="Protect revenue">
        Find failures, leaks and risks before they cost sales.
      </Card>
    </CardGroup>

    ### From connection to verified outcome

    The controlled sequence every capability follows. Nothing changes a connected system without the approval step.

    <Steps>
      <Step title="Connect">
        Authorise the source. Scopes are shown before access is granted.
      </Step>

      <Step title="Monitor">
        Watch the signals against your own baselines, not universal defaults.
      </Step>

      <Step title="Detect">
        Run checks and gather evidence specific to your store.
      </Step>

      <Step title="Recommend">
        Explain what happened, why it matters and the proposed action.
      </Step>

      <Step title="Approve">
        You review scope, risk and reversibility before anything changes.
      </Step>

      <Step title="Execute">
        Apply through governed connector operations.
      </Step>

      <Step title="Verify">
        Confirm the intended result and keep the receipt.
      </Step>
    </Steps>

    No changes are made without the configured approval policy. Read-only operations do not modify the connected system; schedules, access scopes, API usage and data handling remain governed by Vortex IQ controls.
  </Tab>

  <Tab title="Monitor (34)">
    ### Monitor performance

    34 performance signals. Open an outcome to see its signals and how each one alerts. Read-only operations do not modify the connected system.

    <AccordionGroup>
      <Accordion title="Grow revenue (12 signals)">
        | Signal                              | Alert behaviour    | What it tracks                                                                                     |
        | ----------------------------------- | ------------------ | -------------------------------------------------------------------------------------------------- |
        | **Average Sale Price**              | Alert band 0 / -5  | Description pending editorial review; the signal is live.                                          |
        | **Depop Fee % of Revenue**          | Alert band 12 / 18 | Description pending editorial review; the signal is live.                                          |
        | **Depop Shop Health Score**         | Merchant rule      | Composite: save-rate x follower-growth x listing-recency x rating-average.                         |
        | **Follower Count**                  | Merchant rule      | Depop algo favours follower-active sellers. Net-negative growth = systematic visibility loss.      |
        | **Listings with \<5 Hashtags**      | Alert band 10 / 25 | Depop discovery is hashtag-driven , listings with fewer than 5 hashtags miss most search surfaces. |
        | **Net Revenue (after Depop fees)**  | Alert band 0 / -5  | Net of Depop's 10% selling fee + 4.3%+£0.30 payment processing.                                    |
        | **Orders**                          | Watch only         | Description pending editorial review; the signal is live.                                          |
        | **Revenue Over Time**               | Alert band 0 / -5  | Description pending editorial review; the signal is live.                                          |
        | **Save Rate (per 1000 views)**      | Merchant rule      | Depop's primary engagement signal. Below 2/1000 = photo or tag misalignment with target aesthetic. |
        | **Stale Listings (>30d no update)** | Merchant rule      | Depop recency boost is short , relist or refresh to recover search visibility.                     |
        | **Top Listings by Revenue**         | Watch only         | Top Listings by Revenue.                                                                           |
        | **Total Revenue**                   | Alert band 0 / -5  | Description pending editorial review; the signal is live.                                          |
      </Accordion>

      <Accordion title="Run operations (12 signals)">
        | Signal                                              | Alert behaviour    | What it tracks                                                                                                                                         |
        | --------------------------------------------------- | ------------------ | ------------------------------------------------------------------------------------------------------------------------------------------------------ |
        | **AOV by Country**                                  | Watch only         | AOV by Country.                                                                                                                                        |
        | **Average Rating**                                  | Alert band 95 / 85 | Description pending editorial review; the signal is live.                                                                                              |
        | **Buyer Messages Unread**                           | Watch only         | Buyer Messages Unread as exposed by the Depop integration. The metric is computed from the latest available data and refreshed on the standard data re |
        | **Days Since Last Payout**                          | Alert band 7 / 21  | Description pending editorial review; the signal is live.                                                                                              |
        | **Late Shipments**                                  | Merchant rule      | Alerts for Late Shipments.                                                                                                                             |
        | **Marketplace Fees Paid**                           | Watch only         | Marketplace Fees Paid as exposed by the Depop integration. The metric is computed from the latest available data and refreshed on the standard data re |
        | **On-Time Shipping Rate**                           | Merchant rule      | Description pending editorial review; the signal is live.                                                                                              |
        | **Orders / Day**                                    | Watch only         | Orders / Day over time.                                                                                                                                |
        | **Orders by Country**                               | Watch only         | Description pending editorial review; the signal is live.                                                                                              |
        | **Pending Payouts**                                 | Watch only         | Pending Payouts as exposed by the Depop integration. The metric is computed from the latest available data and refreshed on the standard data refresh  |
        | **Pending Shipment**                                | Alert band 10 / 50 | Description pending editorial review; the signal is live.                                                                                              |
        | **Save-Rate / Follower / Rating Threshold Crossed** | Alert band 95 / 85 | Alerts for Save-Rate / Follower / Rating Threshold Crossed.                                                                                            |
      </Accordion>

      <Accordion title="Protect revenue (6 signals)">
        | Signal                                               | Alert behaviour   | What it tracks                                                        |
        | ---------------------------------------------------- | ----------------- | --------------------------------------------------------------------- |
        | **Active Depop Listings for Sold-Elsewhere Items**   | Alert band 0 / 5  | Description pending editorial review; the signal is live.             |
        | **Dispute / Refund Rate**                            | Alert band 5 / 15 | Description pending editorial review; the signal is live.             |
        | **Listings Drifting from BC**                        | Alert band 5 / 50 | Listings Drifting from BC, broken down by row.                        |
        | **Listings Failing Feedonomics Validation**          | Alert band 2 / 5  | Description pending editorial review; the signal is live.             |
        | **Revenue at Risk**                                  | Merchant rule     | Description pending editorial review; the signal is live.             |
        | **Same Item Priced Differently vs Mercari / Vinted** | Merchant rule     | Same Item Priced Differently vs Mercari / Vinted, broken down by row. |
      </Accordion>

      <Accordion title="Catalogue quality (4 signals)">
        | Signal                           | Alert behaviour    | What it tracks                                                          |
        | -------------------------------- | ------------------ | ----------------------------------------------------------------------- |
        | **Active Listings**              | Merchant rule      | Description pending editorial review; the signal is live.               |
        | **Depop Removed Listings (24h)** | Alert band 5 / 50  | Alerts for Depop Removed Listings (24h).                                |
        | **Listings with \<3 Photos**     | Alert band 10 / 25 | Photo aesthetics drive save-rate. Single-photo listings convert poorly. |
        | **Total Listings**               | Watch only         | Description pending editorial review; the signal is live.               |
      </Accordion>
    </AccordionGroup>
  </Tab>

  <Tab title="Audit (5)">
    ### Audit risks and opportunities

    A fix status appears only where the action, inputs, approval, verification and recovery controls are mapped. Candidate remediations are never executable. Open a check for the detail.

    <AccordionGroup>
      <Accordion title="Listings missing required attributes (varies per marketplace)">
        **Severity** high · **Outcome** Grow revenue · **Fix status** Candidate remediation

        A listing missing a required attribute is commonly suppressed, down-ranked in marketplace search, or blocked from certain placements entirely, so it can be losing sales without showing any error the seller would notice on the listing itself.

        A likely corrective operation exists, but its mapping and recovery are not yet complete, so execution is not offered. Evidence and recommended manual steps are provided.

        Reference: `MARKETPLACE-LISTING-001`
      </Accordion>

      <Accordion title="Seller feedback score dropped > 3pp in 30 days">
        **Severity** high · **Outcome** Grow revenue · **Fix status** Report only

        Seller feedback score is one of the strongest signals marketplace search ranking and buy-box eligibility use, so a drop this size can cost visibility on every listing, not just the ones that triggered the negative feedback.

        Vortex IQ detects and explains this; resolution is manual, with evidence and recommended steps.

        Reference: `MARKETPLACE-FEEDBACK-001`
      </Accordion>

      <Accordion title="Marketplace fee % drifted > 2pp vs last quarter">
        **Severity** medium · **Outcome** Grow revenue · **Fix status** Report only

        The share of revenue this marketplace takes as fees has shifted by more than 2 percentage points from last quarter. On thin-margin products, a shift this size can move a listing from profitable to break-even without anything on the store side changing at all.

        Vortex IQ detects and explains this; resolution is manual, with evidence and recommended steps.

        Reference: `MARKETPLACE-FEE-001`
      </Accordion>

      <Accordion title="Payout overdue > 7 days vs marketplace's typical schedule">
        **Severity** medium · **Outcome** Run operations · **Fix status** Report only

        A payout is running more than 7 days behind this marketplace's usual schedule. That is cash the store has already earned sitting outside its bank account, which matters directly to cash flow regardless of how the underlying sales are performing.

        Vortex IQ detects and explains this; resolution is manual, with evidence and recommended steps.

        Reference: `MARKETPLACE-PAYOUT-001`
      </Accordion>

      <Accordion title="Return rate spiked > 50% vs 90-day average">
        **Severity** medium · **Outcome** Grow revenue · **Fix status** Report only

        Returns on this marketplace jumped more than 50% above the recent average. Beyond the direct cost of the returned goods and return shipping, a spike this size often also damages the seller-performance metrics the marketplace uses for search ranking and account health.

        Vortex IQ detects and explains this; resolution is manual, with evidence and recommended steps.

        Reference: `MARKETPLACE-RETURN-001`
      </Accordion>
    </AccordionGroup>

    #### Build your own automated fixes

    Turn any finding into an automated fix with a Vortex IQ workflow: **over 13,000 read and write operations across more than 200 connectors** are available as building blocks, with approval, verification and rollback on every change.
  </Tab>

  <Tab title="Automate">
    ### Automate approved work

    Vortex IQ is integrated with **3 read** and **1 write** operations across oauthtokens, orders, shops, shopproducts on Depop. Combine them with anything from the **over 13,000 operations across more than 200 connectors** to automate the work in your own words.

    Changes follow your configured approval policy: the target, proposed change, affected records, risk, reversibility and verification plan are shown before execution.

    [Create a workflow](https://app.vortexiq.ai/workbench/flows/create?connector=depop)

    #### Ready to build your first Depop workflow

    Pick a trigger, add the operations above as steps, and every step that changes data pauses for your approval. Monitoring and audits are live now and can start any workflow you build.

    <Accordion title="Browse the operations you can build with">
      | Resource     | Read operations | Write operations |
      | ------------ | --------------- | ---------------- |
      | oauthtokens  | 0               | 1                |
      | orders       | 1               | 0                |
      | shops        | 1               | 0                |
      | shopproducts | 1               | 0                |

      Signed-in users see the full catalogue in the workflow builder, filtered to the sources they have connected.
    </Accordion>
  </Tab>
</Tabs>