> ## Documentation Index > Fetch the complete documentation index at: https://docs.vortexiq.ai/llms.txt > Use this file to discover all available pages before exploring further. # Braintree on Vortex IQ > Monitor Braintree payment health, authorisation and dispute risk, and catch settlement problems before they hit cash flow. Monitor Braintree payment health, authorisation and dispute risk, and catch settlement problems before they hit cash flow. [Connect or manage this source](https://app.vortexiq.ai/workbench/settings/sources) · [How connecting works](/integrations/connector-catalogue) · [Create a workflow](https://app.vortexiq.ai/workbench/flows/create?connector=braintree) performance signals automated checks prepared fixes proven workflows API operations ### What you can achieve Capabilities are grouped around merchant outcomes, not API terminology. Find failures, leaks and risks before they cost sales. Monitor orders, fulfilment, delivery and settlement. Improve discovery, conversion, campaigns and repeat purchase. ### From connection to verified outcome The controlled sequence every capability follows. Nothing changes a connected system without the approval step. Authorise the source. Scopes are shown before access is granted. Watch the signals against your own baselines, not universal defaults. Run checks and gather evidence specific to your store. Explain what happened, why it matters and the proposed action. You review scope, risk and reversibility before anything changes. Apply through governed connector operations. Confirm the intended result and keep the receipt. No changes are made without the configured approval policy. Read-only operations do not modify the connected system; schedules, access scopes, API usage and data handling remain governed by Vortex IQ controls. ### Monitor performance 18 performance signals. Open an outcome to see its signals and how each one alerts. Read-only operations do not modify the connected system. | Signal | Alert behaviour | What it tracks | | ----------------------------------------- | -------------------- | ---------------------------------------------------------------------------------------------------------------------- | | **3DS Abandonment Rate** | Alert band 15 / 30 | Customers who hit the 3DS challenge and bail. High = checkout friction. | | **Chargeback Rate** | Alert band 0.5 / 0.9 | Chargebacks as a share of transactions. Above 0.9% approaches the card-scheme cap. | | **Decline Rate** | Alert band 5 / 8 | Share of attempts declined / rejected. Soft declines are recoverable. | | **Decline Spike vs Checkout Funnel Drop** | Merchant rule | When Braintree declines spike, does commerce checkout completion drop? If yes, declines are causing real revenue loss. | | **Dispute Rate** | Alert band 0.5 / 1 | All disputes (chargeback + pre-arbitration + retrieval) as a share of transactions. | | **Oldest Pending Payout (days)** | Alert band 2 / 5 | Age of the oldest unsettled batch - cash-flow risk if it climbs. | | **Recoverable Revenue (decline-driven)** | Merchant rule | Total value leaked through soft declines that retry / dunning could recover next month. | | **Refund Rate** | Alert band 3 / 8 | Refunded value as a share of processed value. | | **Refund Volume** | Merchant rule | Total refunded amount in the window. | | **Top Decline Reasons** | Merchant rule | Processor response reasons (insufficient\_funds, do\_not\_honor, expired\_card) - each has a different fix. | | Signal | Alert behaviour | What it tracks | | ------------------------------ | ------------------ | --------------------------------------------------------------------- | | **Average Transaction** | Alert band 0 / -15 | Mean transaction amount - basket-size signal. | | **Avg Settlement Time (days)** | Alert band 2 / 5 | Mean days from submission to funds settled. | | **Pending Payouts** | Merchant rule | Value submitted for settlement but not yet funded. | | **Success Rate** | Alert band 95 / 90 | Share of attempts that authorise / settle. Below 90% needs attention. | | **Top Payment Methods** | Merchant rule | Mix of card / PayPal / Venmo / wallet instruments. | | **Total Transactions** | Watch only | Count of transactions processed in the window. | | **Total Volume** | Alert band 0 / -15 | Gross processed transaction value over the window. | | **Volume Trend** | Alert band 0 / -15 | Processed volume over time to spot regressions and seasonality. | ### Audit risks and opportunities A fix status appears only where the action, inputs, approval, verification and recovery controls are mapped. Candidate remediations are never executable. Open a check for the detail. **Severity** critical · **Outcome** Protect revenue · **Fix status** Candidate remediation 1% is the threshold Visa and Mastercard use to flag a merchant as excessive, and crossing it puts the account at risk of monitoring programs, extra fees, and in sustained cases, the ability to accept those card networks at all, on top of losing the disputed sales themselves. A likely corrective operation exists, but its mapping and recovery are not yet complete, so execution is not offered. Evidence and recommended manual steps are provided. Reference: `PAYMENT-DISPUTE-001` **Severity** high · **Outcome** Protect revenue · **Fix status** Report only More than 8% of payment attempts are being declined. Every decline is a customer who was ready to pay and did not complete the sale, so this is lost revenue at the very last step of the funnel, after every earlier marketing and conversion cost has already been paid. Vortex IQ detects and explains this; resolution is manual, with evidence and recommended steps. Reference: `PAYMENT-DECLINE-001` **Severity** high · **Outcome** Protect revenue · **Fix status** Candidate remediation Refunds jumped more than 50% above the recent weekly average. A spike this fast and this size usually has one specific, recent cause worth finding quickly, before it settles into an ongoing pattern that is harder to trace back to its origin. A likely corrective operation exists, but its mapping and recovery are not yet complete, so execution is not offered. Evidence and recommended manual steps are provided. Reference: `PAYMENT-REFUND-001` **Severity** medium · **Outcome** Protect revenue · **Fix status** Candidate remediation More than 3 in 10 shoppers who reach a 3D Secure identity challenge are abandoning it rather than completing it. These are customers who already committed to buying and entered payment details, so this is revenue lost at the very last step, to friction rather than to lack of interest. A likely corrective operation exists, but its mapping and recovery are not yet complete, so execution is not offered. Evidence and recommended manual steps are provided. Reference: `PAYMENT-3DS-001` **Severity** medium · **Outcome** Grow revenue · **Fix status** Candidate remediation A payout is running more than 5 days behind this gateway's usual schedule. That is revenue already earned that has not reached the store's bank account, which affects cash flow directly regardless of how sales themselves are performing. A likely corrective operation exists, but its mapping and recovery are not yet complete, so execution is not offered. Evidence and recommended manual steps are provided. Reference: `PAYMENT-PAYOUT-001` #### Build your own automated fixes Turn any finding into an automated fix with a Vortex IQ workflow: **over 13,000 read and write operations across more than 200 connectors** are available as building blocks, with approval, verification and rollback on every change. ### Automate approved work Vortex IQ is integrated with **1 read** and **6 write** operations across graphqls, merchantdisputeadvancedsearchs, merchantdisputeevidences, merchantsettlementbatchsummarys, merchanttransactions, merchanttransactionadvancedsearchs on Braintree. Combine them with anything from the **over 13,000 operations across more than 200 connectors** to automate the work in your own words. Changes follow your configured approval policy: the target, proposed change, affected records, risk, reversibility and verification plan are shown before execution. [Create a workflow](https://app.vortexiq.ai/workbench/flows/create?connector=braintree) #### Ready to build your first Braintree workflow Pick a trigger, add the operations above as steps, and every step that changes data pauses for your approval. Monitoring and audits are live now and can start any workflow you build. | Resource | Read operations | Write operations | | ---------------------------------- | --------------- | ---------------- | | graphqls | 0 | 1 | | merchantdisputeadvancedsearchs | 0 | 1 | | merchantdisputeevidences | 0 | 1 | | merchantsettlementbatchsummarys | 0 | 1 | | merchanttransactions | 1 | 0 | | merchanttransactionadvancedsearchs | 0 | 1 | | merchanttransactionrefunds | 0 | 1 | Signed-in users see the full catalogue in the workflow builder, filtered to the sources they have connected.